What are the responsibilities and job description for the Principal UX Designer, Boston position at ION?
Lab49 is expanding its Design team and is looking for a Principal UX Designer to lead the design of cutting-edge desktop, web, and mobile applications for our clients. In this role, you will drive the UX strategy, collaborate with stakeholders, and shape the design direction of complex financial and enterprise solutions.
The ideal candidate is a seasoned UX leader with strong problem-solving skills, a passion for elegant design solutions, and the ability to thrive in a client-facing environment. You will work closely with development teams, product managers, and visual designers to create intuitive, high-impact user experiences.
Responsibilities
Workplace Expectations
At Lab49, we prioritize close collaboration — with each other and with our clients. For this role, we expect a presence of at least 3–4 days per week on-site with clients in Boston. In addition, regular travel to client offices outside Boston is possible. We believe that consistent in-person engagement helps build strong partnerships, drives better outcomes, and accelerates growth and innovation.
Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
The ideal candidate is a seasoned UX leader with strong problem-solving skills, a passion for elegant design solutions, and the ability to thrive in a client-facing environment. You will work closely with development teams, product managers, and visual designers to create intuitive, high-impact user experiences.
Responsibilities
- Lead UX strategy and execution for enterprise-level applications, ensuring best-in-class user experiences.
- Define and oversee the user experience, including workflows, layouts, interactions, and data visualizations.
- Conduct user research, synthesize insights, and translate findings into actionable design solutions.
- Collaborate with clients to understand business needs, present design concepts, and refine solutions based on feedback.
- Mentor and guide UX designers, fostering a culture of innovation and excellence.
- Partner with development teams to ensure seamless implementation of designs.
- 10 years of experience in UX Design, Interaction Design, or Information Architecture.
- Expertise in designing complex, data-driven applications with a strong focus on usability.
- Proven ability to drive UX strategy and influence product direction.
- Hands-on experience with user research, wireframing, prototyping, and usability testing.
- Strong communication and presentation skills, with the ability to articulate design decisions to stakeholders.
- Ability to balance business goals, technical constraints, and user needs to create effective solutions.
- Bachelor's or Master's degree in HCI, Interaction Design, Information Architecture, or a related field.
- We work across various financial services domains. For this role, understanding of the asset management industry including investment vehicles, portfolio management processes, investment workflows and key technology platforms serving institutional investors is preferred.
- Experience designing enterprise-level financial or trading applications.
- Deep understanding of financial markets, trading platforms, or investment tools.
Workplace Expectations
At Lab49, we prioritize close collaboration — with each other and with our clients. For this role, we expect a presence of at least 3–4 days per week on-site with clients in Boston. In addition, regular travel to client offices outside Boston is possible. We believe that consistent in-person engagement helps build strong partnerships, drives better outcomes, and accelerates growth and innovation.
Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
