Associate Director, Patient Education Manager - West, Olezarsen

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We are pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs.  With five currently marketed medicines for serious diseases and an expansive late-stage pipeline, we continue to build upon our groundbreaking innovations in science and technology to provide greater value to patients; and we are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know our success is a direct result of the exceptional talent and dedication of our employees.

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money, and energy into making our onsite and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.

We are building on our rich history, and believe our greatest achievements are ahead of us.  We invite you to apply and join us if you’re passionate about the opportunity to have meaningful impact on patients in need, our employees, and our organization.  Experience and contribute to our unique culture while you develop and expand your career!

ASSOCIATE DIRECTOR, PATIENT EDUCATION MANAGER - WEST, OLEZARSEN

SUMMARY: 

The Patient Education Manager (PEM) is a field-based role that operates as part of the Patient Services and Support organization. The PEM role is a critical component of the patient services team. The PEM is responsible for using approved material on disease state, product education and patient service capabilities with patients and caregivers.

Extensive domestic travel may be required including phone-based and virtual meetings. To succeed, the candidate will have a sustained reputation for putting the patient first and a values-driven work style where integrity and service drive all behaviors, decisions, and actions.

The PEM will represent the organization in the FCS community educating patients, and HCP's such as physicians, nurses, billing managers, and office staff regarding the approved clinical information in relation to the FCS disease state and the appropriate use of Olezarsen once FDA approved. The PEM role is also responsible for engaging with Advocacy groups. 

PRODUCT:  

Olezarsen is an investigational ligand-conjugated antisense (LICA) medicine designed to inhibit the production of apoC-III for patients who are at risk of disease due to elevated triglyceride levels.  For the treatment of FCS, a rare, genetic disease characterized by extremely elevated triglyceride levels and recurrent acute pancreatitis (AP).  

RESPONSIBILITIES: 

This team will support our patients in the following areas: 

• Deliver disease state and product education regarding Ionis brand(s) and their approved indication(s) using approved training/education materials to support and empower patients/caregivers as they navigate the treatment journey
• Educate account nurses and office staff, when requested, on the role and service model of the Patient Education Manager to support patients (coordinated with other field-based representatives)
• Serve as a liaison to access teams and partners to address patient specific needs
• Contributes to and engages with cross-functional team in a highly integrated way
• Demonstrates commitment to the regional team by sharing perspectives, territory insight, and recommends strategies to integrate perspectives across patient education solutions
• Responsible for delivery of approved education programs (in person and webinar) to patients, families, and caregivers
• Participate in ongoing refinement of patient engagement strategy and educational materials to increase awareness and optimize service offerings
• Respond to customer inquiries, provide appropriate education and support and triages to available resources
• Meet documentation requirements to facilitate tracking of critical metrics
• Complete all requisite training and ensure full compliance with all applicable corporate and industry policies
• In collaboration with the Corporate Affairs teams, share advocacy insights from regional and local levels
• Identify, develop, and execute a multidisciplinary team approach for the company/disease to help execute a successful launch

REQUIREMENTS:

• A minimum of a bachelor’s degree from an accredited University or College is required
• A successful candidate will have an advanced scientific training or academic credentials establishing strong clinical acumen (Registered Nurse required)
• Knowledge and experience with genetic conditions highly desirable
• Demonstrated ability to work cross-functionally and cross-collaboratively with multiple internal and external stakeholders
• At least 12 years of related experience, including supporting patients within Rare Disease
• At least 2 years field-based experience in biopharmaceutical industry preferred
• Proven track record of delivering results that meet or exceed targeted objectives
• Knowledge of insurance and payor landscape and US reimbursement process
• Prior product launch experience preferred
• Ability to work quickly and flexibly with resource constraints, exhibiting a results-driven mindset
• Ability to work both independently and collaboratively with a diverse team
• A curious learner who is eager to listen, has the courage to ask bold questions and influence via strong interpersonal and communication skills
• Ability to travel up to 40%-50% as necessary
• Ability to manage ambiguity, navigate complexity, and be creative and solutions-oriented
• Excellent written and verbal skills
• A passion for patient care and exceptional attention to detail of policies and procedures to always ensure zero-exception compliant operations

Please visit our website, http://www.ionis.com, for more information about Ionis and to apply for this position; reference requisition #IONIS003464

Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits

Full Benefits Link: https://www.ionis.com/careers/working-at-ionis/#:~:text=to Applicants »-,Benefits,-Employees are rewarded

The pay scale for this position is $160,000 to $220,000

NO PHONE CALLS PLEASE. PRINCIPALS ONLY

Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.

Salary : $160,000 - $220,000