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Director of Student Services

IOTA Community Schools
Memphis, TN Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/1/2025

Job Description

IOTA Community Schools seeks a Director of Student Services who will work closely with the Chief of Academic Advancement to support the day-to-day operations of our Memphis schools. We genuinely believe that every student, whatever their circumstances, holds the innate potential to achieve their goals and succeed. Our staff is committed to continuing their own learning and refining their practice to stay current in the field, ensuring a quality education for all.

The Director of Student Services is responsible for codifying and integrating the framework for the cultural and behavioral model of IOTA Community Schools across all campuses for all students. This individual will oversee the development and implementation of programs and services that support all students' academic, social, and emotional needs in a K-12 public charter school setting. This role involves collaboration with teachers, administrators, families, and community partners to ensure a safe and inclusive learning environment.

The ideal candidate for this role will have 6-12th grade experience as a licensed school administrator, a strong understanding of coaching, knowledge, and experience supporting Special Populations, and a comprehensive understanding of the policies and procedures needed for the successful execution of a discipline and behavior matrix for students in middle and high school.

Key Responsibilities :

Program Development and Oversight : Design, implement, and evaluate comprehensive student services programs, including special education, therapy, social, and behavioral support.

Compliance Management : Ensure compliance with all local, state, and federal regulations related to student services, including IDEA, Section 504, Title IX, and ELL (English Language Learner) requirements.

Student Support Team (SST) Coordination : Oversee the Student Support Team process to identify and support students requiring additional academic or behavioral interventions.

Behavior Oversight : Oversee the implementation of the Response to Intervention for Behavior (RTI-B) framework and behavior programming to support positive behavior interventions and practices across the network.

Family and Community Engagement : Foster strong relationships with families and community organizations to enhance student support services and resources.

Social Emotional Learning (SEL) : Integrate SEL initiatives across the school to promote positive student behavior and emotional well-being. Implement the Grounded curriculum for middle schools and social-emotional learning (SEL) initiatives for high schools to foster holistic student development.

Oversight of Special Populations : Manage services for special populations, including students with disabilities, English Language Learners (ELL), and those experiencing homelessness or in foster care.

Student Discipline and Remands : Oversee student discipline policies and procedures, including remand processes, to ensure fair and consistent application while promoting positive behavior.

Parent Concerns : Address parent concerns promptly and effectively, fostering open communication and collaboration with families regarding student needs and services.

Crisis Management and Intervention : Develop and implement crisis intervention protocols and support systems for students needing immediate assistance.

Professional Development : Provide training and support for staff on best practices in student services, behavior intervention, and inclusive education.

Data Analysis and Reporting : Collect and analyze student performance and behavior data to inform decision-making and improve student outcomes.

Collaboration with Administration : Work closely with school leadership to align student services with the school’s mission, vision, and academic goals.  Provide targeted coaching to Assistant Principals to enhance school culture and promote a positive learning environment.

Qualifications

Master’s degree in Education, Special Education, English as a Second Language, or a related field.

Minimum of 8 years of experience in student services, special education, or a related area, in a K-12 setting, of which a minimum of two years should be as a successful school administrator in a 6-12 setting

Strong knowledge of educational laws, regulations, and best practices, including ELL services and student discipline.

Must hold or be eligible for a TN administrator license

Must hold or be eligible for a TN teaching license in Special Education, ESL or both.

Excellent leadership, communication, and interpersonal skills.

Ability to work collaboratively with diverse stakeholders.

Evidence of a clear understanding of academic best practices through a history of both coaching and classroom success as an educator

Experience training staff on remand processes and school-wide culture practices with a strong emphasis on data analysis and subgroup monitoring

Belief in the IOTA mission

Ability to meet deadlines related to authorizer and / or state requests and timelines

Humility, sense of humor, and rock-solid commitment to IOTA’s mission and the communities we serve

Must have reliable transportation as the role requires regular travel between campuses

Additional Information

This employer strives for a balanced, productive workforce, which is diverse in terms of age, gender, and cultural identity. We do not base hiring or promotional decisions on factors other than performance and professional growth potential. Please note that we are unable to sponsor H1 VISA applicants.

Compensation :

The annual salary range for this role is $90,000-$105,000. We also offer a comprehensive benefits plan and the opportunity to impact a growing, mission-driven organization committed to the success of all students.

Salary : $90,000 - $105,000

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