What are the responsibilities and job description for the Enterprise Account Manager position at IOTAP Inc. US Positions?
Job Description
Job Description
Description :
IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer’s needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market.
visit : www.work365apps.com
Role Overview :
As an Enterprise Account Manager at Work 365, you will play a vital role in driving customer success and revenue growth for your Enterprise Accounts. You will be responsible for nurturing relationships with customers, setting goals, ensuring high retention rates, and identifying expansion opportunities within your portfolio. You will act as a trusted advisor to our customers, helping them unlock the full potential of Work 365’s solutions to meet their business needs.
Responsibilities :
Customer Satisfaction
- Own and manage application usage and health for assigned accounts, ensuring the journey post-sale and implementation is positive and in alignment with customer growth goals
- Proactively identify and address customer concerns or risks to ensure satisfaction and 100% application usage.
Account Expansion
Relationship Management
Collaboration
Data-Driven Approach
Requirements :
