Clerk Specialist

Clerk Specialist

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Clerk Specialist

Salary

36,628.80 - $53,788.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

25-02373

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

02 / 20 / 2025

Closing Date

3 / 2 / 2025 11 : 59 PM Central

Max Number of Applicants

LinkedIn Tag

LI-POST

Point of Contact

Jayme Hildreth; 515-281-5535

Description

Benefits

Questions

Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Clerk Specialist within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.

Who We Are

DIAL’s mission is toAchieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions : Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor / OSHA, Licensing, Workers’ Compensation, and Administration.

This position will be located at 6200 Park Avenue in Des Moines.

What We’re Seeking

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.

Desired skills and abilities include :

A self-motivated, quick learner who is able to navigate licensure requirements proficiently.

Great attention to detail and a high level of organizational skill.

Excellent written and oral communication skills.

Comfort with responding to a high volume of inquiries and prioritizing clerical work.

Experience working with diverse populations in a team environment.

Commitment to providing a high-quality service.

Displays high standards of professional and ethical conduct.

What You’ll Do

You will be an integral member of our Application and Renewal team by :

Review licensure applications.

Ensure completeness and accuracy of information reviewed.

Review information in timelines provided.

Identify errors on applications.

Approve licensure applications, when all criteria are met.

Identify areas of concern on licensure applications using guidelines.

Communicate with applicants in written, verbal and electronic format.

Understand licensure requirements.

Identify and analyze problems.

Review and enter items received in electronic database.

What We Offer

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including :

• Robust benefits, including excellent health, dental, life and vision insurance.
• Teleworking options after the first six months.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Access to an on-site employee fitness center
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefitsclick here.

Excited to pursue the next step in your career? Apply today!

Background check required.

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;

an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;

an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;

certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;

employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.

For additional information, please click on thislink to view the job description. ()

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes :

Competitive Compensation :

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator () .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness :

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning :

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS () .

Paid Time Off :

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development :

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP) :

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion :

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career :

Ready to elevate your career with the State of Iowa?Click here () to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes - I understand and agree.

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

No education / experience to less than 1 year

1 year to less than 2 years

2 years to less than 3 years

3 years or more

If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program : How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

N / A

No education / experience to less than 1 year

1 year to less than 2 years

2 years to less than 2 1 / 2

2 1 / 2 years or more

How many years of experience do you have of full-time employment in clerical or closely related work?

No experience to less than 1 year

1 year to less than 2 years

2 years to less than 3 years

3 years or more

If you have a high school diploma / GED - how many years of full time clerical or closely related work do you have? NOTE : Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school / GED completion.

No experience to less than 1 year

1 year to less than 2 years

2 years or more

Not applicable - I do not have a high school diploma / GED or equivalent

If you are a CURRENT employee for the State of Iowa (executive branch) : How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced?

No experience to less than 1 year

1 year to less than 1 1 / 2 years

1 1 / 2 years or more

Required Question

Employer

State of Iowa

Agency

427 Department of Inspections, Appeals & Licensing

Address

6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website

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Salary : $36,629 - $53,789