What are the responsibilities and job description for the Admissions Specialist position at Iowa Western Community College?
Description
The Admissions Specialist is responsible for reviewing, updating, and maintaining student records within the college’s student information systems. This position plays a critical role in ensuring the accuracy of admissions data, processing updates, and supporting enrollment workflows. The role requires a detail-oriented individual who excels at independent, task-focused work and communicates effectively through email. Proficiency with databases and a strong commitment to data integrity are essential to success in this position.
Job Duties
- Demonstrates Iowa Western’s core mission, vision, and values.
- Adheres to regular work hours: Monday through Friday, 8:00 AM to 4:30 PM.
- Reviews student admission records to ensure accuracy and readiness for next-step processing within Ellucian CRM Recruit and Colleague.
- Identifies and resolves data issues or inconsistencies related to student applications and enrollment records.
- Processes admission updates such as changes to start term, major/program, student type, residency, and record status based on submitted documentation or internal reports.
- Maintains accurate student data by making corrections identified through system reports and departmental workflows.
- Responds promptly to inquiries from students, faculty, and staff—primarily via email—with professionalism and attention to detail.
- Manages the Admissions Updates email inbox to ensure timely follow-up and issue resolution.
- Performs digital record maintenance, including updates to contact information and management of duplicate records.
- Works independently and efficiently in a task-driven environment, exercising sound judgment and maintaining confidentiality.
- Performs other duties as assigned.
Qualifications
- Associate’s degree required.
- Strong organizational skills with the ability to manage time, meet deadlines, and produce accurate work.
- Attention to detail and the ability to follow complex processes with minimal oversight.
- Proficiency with Microsoft Office products, especially Outlook, Word, and Excel.
- Experience using databases or information systems for data entry and record maintenance.
- Clear and professional written and verbal communication, especially through email.
- Ability to work independently while maintaining confidentiality and professionalism.
- Familiarity with imaging software is a plus.
- Ability to pass a background check, have a good driving record.
Physical Demands
- Normal Office
- Ability to lift up to 10lbs
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Other physical requirements (note):
- The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
- While performing the duties of this job, the employee is regularly required to talk and hear
- Ability to drive company owned or personal vehicle.
- Reading, Writing, Calculating
- Social Interaction Skills
- Reasoning/Analysis
- Works with Minimal Supervision
