What are the responsibilities and job description for the Cashier and Host Professional position at IP Casino Resort Spa?
At IP Casino Resort Spa, we strive to maintain a position of leadership in the gaming industry. Our company's success is built on our commitment to delivering exceptional customer experiences. We are seeking a highly skilled Cashier/Host to join our team and contribute to our ongoing success.
Job Overview
- To provide an excellent dining experience for our guests by efficiently handling cash transactions and ensuring seamless service.
- To work collaboratively with restaurant staff to maintain a clean and safe environment that meets health and safety regulations.
Key Responsibilities
- Greet and escort guests to their tables while maintaining a high level of professionalism and courtesy.
- Process payments accurately using a computerized cash register and manage bank balances effectively.
- Circulate throughout the restaurant to monitor service standards and address any guest complaints promptly.
- Coordinate activities of service personnel to ensure fast and courteous service to customers.
- Maintain accurate records of guest transactions, employee absences, and equipment issues.
Requirements
- Prior experience as a cashier/host or in a related role is highly desirable.
- Excellent communication and interpersonal skills are essential for providing outstanding customer service.
- Basic math skills are required for accurate cash handling and record-keeping.
- The ability to stand and/or walk for extended periods during a shift is necessary for this role.
- Ability to obtain/maintain any necessary licenses and certifications is a must.
