Cloud Infrastructure Engineer

Job Title:  Cloud Infrastructure Engineer

Job Type: Full-Time

Location: Kansas City, MO/ Urbandale, IA/ Omaha, NE/ Columbus, IA

About us

IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge IT solutions and unparalleled service. We turn IT into a strategic investment, helping businesses move faster, innovate, and gain a competitive edge.

Job Summary

IP Pathways is searching for a Senior Cloud Infrastructure Engineer to join our exceptionally talented and growing team!  This person will help support IP Pathways data center and cloud services. Our ideal candidate will possess an advanced level of knowledge of enterprise storage technologies (NetApp, TrueNAS, etc), server hardware, and virtualization technologies (KVM, Cloud stack, oVirt, vmWare). Strong Linux skills are required, and strong networking experience is a plus. This position is based out of the Kansas City area. This role offers the opportunity to work with several different technologies including in-house IP Pathways platforms used by customers and partners.  This role is a salaried, full-time position and will be offered a convenient and flexible work schedule as well as an excellent work-life balance.

Key Responsibilities

Duties and Responsibilities include but are not limited to the following: 

• Install/upgrade, configure, and support various infrastructure supporting IP Pathways cloud and data center services
  • NetApp storage systems
  • Linux servers
  • Apache Cloud Stack
  • Various backup and disaster recovery technologies
  • And more
• Monitoring, maintaining, and securing infrastructure and services
• Developing, improving, and implementing processes and procedures for data center infrastructure and services
• Implementation of DevOps philosophies, practices and tools
• Working with other IP Pathways teams, customers and partners on technical initiatives and support
• Participate and often lead customer onboarding for IP Pathways services
• Participation and remediation related to security and compliance audits
• Perform systematic troubleshooting and thorough analysis of complex systems issues in an effort to identify root cause and provide recommendation for remediation in a clear, organized, and timely manner
• Create and maintain detailed infrastructure documentation including systems diagrams and architectural assessments for support, audit, compliance and disaster recovery purposes
• Establish and maintain superior level of communication with internal project team ensuring constant awareness of project and ticket statuses and potential project impediments/risks
• Serve as an escalation resource for the IP Pathways Engineering
• Other duties as assigned

Requirements

• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting NetApp and other storage systems
• Advanced or expert level knowledge and hands-on experience installing, configuring, administering and troubleshooting Linux operating systems
• Experience with writing and maintaining scripts in either bash or python
• Solid understanding of databases (e.g. PostgreSQL, MySQL/MariaDB) including the ability to independently install, configure, administering and troubleshoot
• Understanding of networking concepts and basic configuration, including DNS, DHCP, VLANs, subnets, VPNs, routing and firewalls
• Ability to successfully execute on strategic Systems Engineering projects as assigned from end-to-end (design, implementation, support) ensuring that solutions, when implemented, meet the needs and functional requirements of the client
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to achieve and maintain relevant certifications and accreditations as well as to remain current with related industry standards and trends
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Ability and willingness to rack servers, switches and other data center equipment as needed
• Ability and willingness to work a flexible schedule to perform implementation and support activities
• Participate in 24x7 rotating on-call schedule
• Proficiency with MS Office products including Word, Excel, PowerPoint, Outlook and Visio

Physical Abilities Required

• Ability to rack servers, switches, and other datacenter equipment, as needed.
• Ability to work on your feet or at a desk for extended periods of time, as needed.

Why IP Pathways?
IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of some of the great reasons to work at IP Pathways:

• Competitive benefits: Lucrative healthcare benefits and 401k with company match.
• Work/life balance: IP Pathways believes in enabling families to be families. We
  proudly offer flexible and accommodating work schedules to meet your family’s
  needs and obligations.
• Ongoing training: Looking for a company who will consistently invest in developing
  your skills? IP Pathways will help you continue your educational pursuits and
  provide opportunities to become certified in some of the most sought-after technologies.

Next Steps

If you are looking for a challenge and want to join a culture of technical excellence and customer dedication, please apply online today!

Sponsorship/Relocation

Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.