What are the responsibilities and job description for the Inside Sales Representative position at IPC Systems, Inc?
IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.
Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.
At IPC, we are committed to attracting, nurturing and promoting diverse talent across our workforce and fostering a sense of belonging within our employee family. We don't just accept differences - it's one of our core values. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Come be part of the new team that delivers ground-breaking products for our clients.
www.IPC.com
TITLE : Inside Sales Representative
DEPARTMENT : Sales
MANAGER : Director of Customer Success
OFFICE LOCATION : New York City
JOB TYPE : Permanent, Full-time, Hybrid
Team Overview :
Our Customer Success and Sales teams are a dynamic and collaborative group committed to driving growth in the fintech space. We operate globally with teams based in 11 countries ensuring we provide seamless coverage and support for our global client base. Our Inside Sales team works closely with regional Sales teams including Marketing and Customer Success teams to ensure a strategic approval to driving revenue. As part of a fast-paced environment, the team thrives on innovation, continuous learning, and celebrating individual and collective success.
Role Overview :
As an Inside Sales Specialist, you will be responsible for managing the entire sales cycle, from prospecting to closing deals, contributing directly to IPC’s growth and success. Your primary focus will be generating leads, engaging with existing and potential clients, driving conversations through strategic data-driven activities and closing deals. You will play a critical role in achieving the company’s revenue targets by carrying a sales quota while also collaborating closely with cross-functional teams to provide insights into overall sales strategies and effectiveness.
This role is based in New York City working in the Eastern Time Zone. This role is required in the office a minimum of 3 days a week with flexibility to align with other team members. You will primarily engage with clients in North America but will need to accommodate meetings and collaborations across the broader global team as needed.
The sales culture is built on trust, empowerment and a relentless drive for success. We encourage autonomy, continuous learning and creative problem solving. There is a strong focus on collaboration with the global Customer Success and Sales organization sharing wins and opportunities for growth. You will have the opportunity to work in a transparent, feedback-driven culture that promotes personal and professional growth while making a direct contribution to IPC’s goals.
How You Will Make an Impact
You will play a critical role in driving revenue growth by identifying, nurturing, and closing new business opportunities. You will be responsible for building relationships with potential clients, understanding their needs, and promoting our innovative services and solutions.
- Identify and target prospective clients in the financial services industry through research, lead generation, and networking to build and manage a pipeline of qualified leads including inbound and outbound outreach activities
- Conduct discovery calls, product demonstrations and presentations to existing and potential clients, articulating the value of our products and solutions
- Consistently meet or exceed sales quotas and performance metrics including quota attainment, lead qualification resulting in meaningful connects such as booked meetings and demos, pipeline development, and contribution to regional team growth and overall sales performance
- Collaborate with the marketing team and provide insights into lead nurturing strategies and campaign development to optimize sales opportunities
- Actively listen to client feedback and requirements, addressing concerns, and proposing tailored solutions to meet their needs
- Regularly engage with the Customer Success team to ensure a seamless customer experience from initial contact through the sales process
- Maintain meticulous records of sales activities, client interactions and deal progress within our CRM and Sales Engagement platform, providing accurate activity and pipeline reporting
Essential Skills and Experience to be Successful in this Role :
What’s in It for You?
At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.
In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including :
Further information about your benefits will be provided during your onboarding process.
Additional Information :
At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and / or client needs.
Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.
You can explore more about our culture, offerings and commitment to living our Core 4 values, on and .
IPC’s Diversity Statement :
The IPC work culture is one that fosters inclusion, prioritizes diversity and collaborates with our local communities. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We encourage all team members to actively support our commitment to join in a celebration of social equality and justice, with a focus on actions that improve our firm and communities” – Kurt Adams, Chief Executive Officer