CRM Analytics Developer

Job Title: CRM Analytics Sr. Developer

Location: Seattle, WA (Onsite)

Type: Fulltime Position

Job Overview:

Roles & Responsibilities:

• Discuss reporting needs with business users to identify critical KPIs and successful metrics.
• Design dashboards and reports that will provide data visibility into KPIs for leadership and business groups.
• Review business reporting requirements and translate those requirements into technical reporting & dashboard specifications.
• Develop data recipes/dataflows in CRM Analytics tool to support business requirements.
• Help establish best practices and standards for dataflow, data recipe, dashboard, and report/lens development and deployment.
• Perform data analysis, produce data samples/prototypes and produce ad-hoc reports. Obtain and analyze data by accessing multiple sources, including ADL, EDW and Salesforce.
• Partner and collaborate with IT, platform owners and BI Analysts to provide input to project timelines, scope and risks for transformational commission initiatives.
• Developing a clear understanding of system landscape, data repositories and its interrelationships.
• Develop reports and processes to continuously monitor data quality and integrity issues and problems.
• Locate and define new process improvement opportunities.
• Perform extensive data unit testing and quality assurance (QA). Troubleshoot issues and work cross-functionally towards a solution.
• Respond and resolve all assigned feedback (all priorities) within the set thresholds.
• Provide guidance/governance on best practices and approaches to design, implement and sustain effective data driven Analytics solutions
• Experience or knowledge on Tableau, Salesforce Quip, Heroku will be added plus.