What are the responsibilities and job description for the Genesys Developer position at iPeople Infosystems LLC?
Job Details
Title: Genesys Developer
Location: Columbus, OH (Onsite)
Type: Fulltime Position
Genesys Developer
1. Skills in Genesys Cloud CX platform.
2. Developing inbound call flows using data inputs ,data actions and Genesys Cloud API3. Integrations of data actions, services and Genesys cloud API and using them in Call flows
Extensive knowledge in troubleshooting and log analysis of Genesys SIP, URS,ORS,GVP and eService components.
Strong experience in Genesys routing development experience.
Should know how to troubleshoot Genesys application logs.
Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
Knowledge of SIP Protocols and SIP Messages.
Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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