Assistant Quality Manager

Assistant Quality Manager

Naturpak is a rapidly growing manufacturer that has been designing and distributing high quality retort products. We offer a rewarding work environment with advancement opportunities while maintaining a small company, employee-focused atmosphere. We are currently searching for Assistant Quality Manager to join our manufacturing team.

Assistant Quality Manager Focus Area

The key role of the Assistant Quality Manager is to drive the standards, within the facility ensuring all products that go out the door are safe and to specification. Key focus being placed on complaints target/levels, micro & environmental issues, product quality, GMP’s adherence to procedures. Be preventive not reactive. Always putting the customer needs first & reacting to their requests or complaints in a timely & concise manner. Building “Quality capability” across the site through training. Culture development and role modeling.

Description and Responsibilities

• Management of the Food Safety, Quality and HACCP systems to ensure that they are systematic, comprehensive, thorough, fully implemented, effective and maintained.
• Management of process control checks, raw material / finished product testing and release procedures to ensure that products manufactured meet the specification and standards that have been agreed or are expected.
• Ensure any food safety or quality issues that cannot or are not being dealt with at the facility are communicated to the relevant function so that appropriate executive action can be undertaken.
• Lead, manage and coordinate all facility quality improvement activity.
• Management of customer, third party and regulatory audits.
• Management of the internal, GMP and Hygiene auditing systems.
• Actively promote a quality improvement culture and contribute to the development of quality systems and strategies.
• Manage, direct and coordinate the investigation of complaints relating to site production.
• including the necessary reporting, communication, and corrective actions, as per the site customer complaint procedure.
• Develop, maintain, and coordinate monthly quality reports with trend analysis to both site management and production operator levels.
• Manage the process and make decisions in respect of non-conforming product, and rework of rejected stocks.
• Responsibility for ensuring that the Major Incident Policy is fully implemented.
• Develop, manage, and coordinate the training needs identification process for Food hygiene standards, HACCP, Hygiene training, and/or all other prevailing quality related requirements and standards for all staff on the site.
• Coordinate and ensure the provision of information to customers in a timely and efficient manner (certificates, reports, general enquiries, etc.).
• As a key member of the site management team, contribute to the Plant Management and decision making, and activity of the Plant Management team.
• Responsibility for managing and achieving the departmental budget and all prevailing departmental Key Performance Indicators. Assist in the development and implementation of quality KPI’s for the site.
• Responsibility for managing, leading, and directing all staff reports and/or teams. Manages all people matter relating to the Quality department developing and supporting the team as appropriate e.g. motivating, delegating, performance management, coaching, appraisals, recruiting, and identifying & arranging job related and development training.
• Deputize staff member to cover in the absence of other site-based Quality personnel –supporting and working at other sites as required from time to time. Undertakes training and trains others as identified by management for the proper discharge of duties or future requirements.
• Any other reasonable tasks or duties as required by management. This list is not exhaustive and is designed to be an outline of the scope of the role.
• Develop and Write SOPs.

Qualifications

• Experience leading a team that continually seeks a better way.
• Experience working in Food Manufacturing environment.
• Experience leading continuous improvement activities such as RCA, process capability.
• Understanding of Food Safety and Quality Management systems essential.
• Knowledge of the BRC, FSSC 22000, Global Food Standards and specific customer standards as they apply.
• The ability to communicate targets & goals in a clear concise fashion and provide space and time for team members to deliver against these.
• To be very structured and disciplined in adherence to standards set. To be an example to all team members of how things should be done.
• Proficient in the use of MS Office tools.