What are the responsibilities and job description for the Executive Vice President, Service Line Leader - Channel Performance position at Ipsos-Insight, LLC?
The Ipsos Channel Performance Service Line is home to the largest mystery shopping agency in the world, providing best-in-class Retail and Shopper Insights. We complete over a million shops every year in 100 countries across all industry segments and organization sizes.
Our purpose is to help our clients improve their business performance across all channels in which they serve their customers : brick-and-mortar retail, digital e-commerce, and contact centers.
Our clients benefit from our experienced team, global reach, personalized local presence, research expertise, and innovative approach.
About this position :
We are looking for an experienced leader to oversee our Channel Performance (CHP) team. In this role, you will serve as a key member of the Ipsos US leadership team and ensure the overall growth and profitability of the business unit. You will have ultimate responsibility for all functions within the business-Client Success, Field & Technical Operations, Business Development and Marketing.
What Makes this role important at Ipsos?
You will partner internally with key executive leaders across the Ipsos organization as well as key Account Leads within Channel Performance (CHP); and externally with some of the largest global clients-to grow the business, while creating an efficient, engaging, and innovative experience for your team members and clients. You will leverage your industry relationships, mixed with your research expertise, to drive the Channel Performance business into the future, drive new and maintained business, and empower senior stakeholders and decision-makers at major retail, restaurant, technology, and financial services companies to improve their channel performance.
What you can expect to be doing :
In this role, you will be responsible for overseeing a large, multi-faceted team that works in a matrixed environment within Ipsos, you will need to have strong leadership skills and have ideas and perspective on a clear vision and the ability to build strategy against it. You will need to be enthusiastic and driven on team development so that you can optimize how our team exceeds our client's expectations on every engagement.
Business Management :
- Own and manage the P&L for Channel Performance, responsible for revenue, profitability, changeability, and other business KPIs.
Own best estimates for the business over the year and manage the annual budgeting process.
Pipeline & Business Development :
Leadership Activities and Team Management :
Client Activities :
This might be the job for you if you have :
If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY / CO / CA / WA law, the estimated base salary range for this role is $265,000 to $290,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and / or certifications.
What's in it for you :
At Ipsos, you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, and wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we are making an impact around the world and more about our benefits and employee programs, please visit :
Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
LI-AE1
LI-Hybrid
Salary : $265,000 - $290,000
