Network Circuit Analyst

A Smarter Career ChoiceBecause the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.We're looking for energetic, collaborative, and customer-focused talent who can proactively move our business forward. In return, you'll find a place where your voice matters, where our team works hard and has fun. And, if you're like us, you'll know you've made a Smarter career choice.Position Summary:IQ Fiber is seeking a diligent and detail-oriented Circuit Analyst to manage the circuit inventory, including ordering new circuits, submitting disconnects, and reviewing monthly charges. The successful candidate will work closely with various teams to identify when new circuits are needed, facilitate negotiations with the carriers, and ensure circuits are turned up timely while also assisting the Finance and Accounting team with reconciling the carrier monthly invoices.This is a remote position within the U.S.Essential Duties and Responsibilities:

• Maintain circuit inventory database, including tracking aloc, zloc, type of service, bill start data, contract end date, MRC, NRC, and any escalations.
• Review carrier invoices for accuracy and provide Accounting proper coding for processing.
• Work closely with the CTO and VP of Outside Plant to determine when new circuits need to be ordered, the route needed, and preferred pricing.
• Work closely with the CTO to identify new datacenter or POP locations and order the circuits and cross-connects needed.
• Submit carrier disconnects and ensure billing terminates in agreement with the terms of the contract.
• Assist with submitting SLA requests for outages and verifying credit is received timely.
• Maintain resale certificates with carrier to receive tax exemption services when applicable.
• Reviews contracts against invoices to ensure compliance with prices and terms of payment.
• Assist with month-end closing activities related to lease accounting, including reconciliations and accruals.
• Performs ad hoc analysis and reporting to assist the accounting team in the development of budgets and forecasts.
• Other duties as assigned.

• High school diploma or equivalent; associate degree in a related field preferred.
• At least five years of experience in a similar role, preferably within the telecommunications industry.
• Proficient in Microsoft Office Suite, particularly Excel.
• Excellent organizational and time management skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Basic understanding of financial principles and accounting standards.
• Basic understanding of the telecommunication industry
• Ability to handle confidential information with integrity.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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