What are the responsibilities and job description for the Customer Service & Administrative Support Specialist position at iQ Home Care?
We're Hiring: Customer Service Agent & Administrative Support Specialist
Are you a person with a friendly voice and excellent organizational skills? We’re looking for a full-time, in-office Customer Service Agent & Administrative Support Specialist to be the first point of contact for our customers and assist in managing daily operations. If you have a positive attitude, love helping people, and can handle multiple tasks with ease, we want to hear from you!
Key Responsibilities:
Customer Communication – Answering phone calls with a warm, professional tone, responding to emails, and handling customer inquiries.
Scheduling & Coordination – Assisting the manager in scheduling jobs, coordinating field teams, and ensuring smooth operations.
Administrative Support – Managing invoicing, order processing, and basic bookkeeping tasks.
Tech & Office Support – Using CRM systems, handling emails, and assisting with social media and marketing tasks as needed.
What We’re Looking For:
✅ Outstanding phone etiquette and a friendly, customer-first approach.
✅ Strong multitasking and organizational skills.
✅ Experience with CRM systems, and email management is a plus.
✅ A proactive and reliable team player who enjoys working in a fast-paced environment.
Location: In-office position in Orlando, FL. (32822)
Apply Now! Send your resume and a quick note saying why we should hire you.
Join our team and help us deliver top-notch customer service every day!
Job Type: Full-time
Pay: $600.00 per week
Benefits:
- Paid time off
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Language:
- English Fluently (Required)
- Spanish Fluently (Required)
Ability to Commute:
- Orlando, FL 32822 (Required)
Work Location: In person
Salary : $600