Demo

Guest Service Representative (St. Joseph, MO)

iQon Hospitality
Saint Joseph, MO Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/7/2025

Hotel Location : Motel 6 at 4021 Frederick Avenue, St. Joseph, MO 64506

Introduction :

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities :

  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Qualifications :

  • Previous experience as a guest service representative or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed
  • All applicants will be subject to a standard background check, which may include a criminal history review
  • Perks :

  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k) retirement plan (US only), Employer RRSP match (Canada only)
  • Professional development opportunities
  • Positive and supportive work environment
  • IQON HOSPITALITY is an EEO employer - M / F / Vets / Disabled

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Guest Service Representative (St. Joseph, MO)?

    Sign up to receive alerts about other jobs on the Guest Service Representative (St. Joseph, MO) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $28,917 - $36,864
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $28,917 - $36,864
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $37,876 - $55,679
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $37,364 - $49,338
    Income Estimation: 
    $47,129 - $61,962
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at iQon Hospitality

    iQon Hospitality
    Hired Organization Address Saint Joseph, MO Full Time
    Hotel Location: Motel 6 at 4021 Frederick Avenue, St. Joseph, Missouri 64506 Introduction: We are seeking a skilled and ...
    iQon Hospitality
    Hired Organization Address Redmond, WA Part Time
    Introduction: We are seeking a reliable and skilled Maintenance Technician to join our team and perform a variety of tas...
    iQon Hospitality
    Hired Organization Address Joseph, MO Full Time
    Hotel Location: Motel 6 at 4021 Frederick Avenue, St. Joseph, MO 64506 Introduction: We are seeking a friendly and profe...
    iQon Hospitality
    Hired Organization Address Saint Joseph, MO Full Time
    Hotel Location: Motel 6 at 4021 Frederick Avenue, St. Joseph, MO 64506 Introduction: We are seeking a reliable and effic...

    Not the job you're looking for? Here are some other Guest Service Representative (St. Joseph, MO) jobs in the Saint Joseph, MO area that may be a better fit.

    Guest Service Representative

    Candlewood Suites, Kansas, MO

    Guest Service Representative

    Nothing Bundt Cakes #80, Kansas, MO

    AI Assistant is available now!

    Feel free to start your new journey!