Demo

Contact Center Manager

iQuasar LLC
Philadelphia, PA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/21/2025

Spectrum Partners is seeking to fill an Contact Center Manager position for our customer in Philadelphia, PA. Spectrum Partners LLC is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex, cross-organizational solution analysis, design, development, implementation, and change management supporting enterprise requirements.

We need an Contact Center Manager for a Full-time position.

  • Position : Contact Center Manager
  • Location : Philadelphia, PA
  • Position Type : Full-time position

Description

  • Leadership : Ability to lead a team effectively
  • Communication : Strong verbal and written communication skills are essential for interacting with team members, stakeholders, clients.
  • Technical Proficiency : Must have hands on knowledge of (Microsoft Project, Asana, JIRA) and productivity tools (Microsoft Office Suite)
  • Required Qualifications :

  • A bachelor's degree in business administration or Customer service, logistics, supply chain management
  • A candidate with master's degree is preferred
  • A candidate with 7 years of Customer Service experience
  • Required Certification :

  • CCXP,CSMC, Lean Six Sigma
  • If you are interested in this position, please send me a copy of your latest resume at harry.zehgeer@iquasar.com with the information requested below : Also, please let me know what time / number is best to call to discuss this great opportunity. In case you are not interested in this position or this is not a right fit for you, please feel free to share this opportunity with your friends / networks or anyone you know who may be interested in this position. Thank you!

  • Availability to start a new job
  • Best Rates
  • Contact #
  • Please don't hesitate to contact me for any question (s) you may have. All employment is decided on the basis of qualifications, merit, and business need.

    Regards,

    Harry Zehgeer

    Recruitment Specialist

    iQuasar, LLC

    Cleared Recruitment | Proposal Development | Technology

    harry.zehgeer@iquasar.com

    Direct : (703) 936-0124

    Main : (703) 936-0100 Ext. 314

    www.iQuasar.com

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