Demo

Senior Communication Administrator

IQUASAR LLC
Washington, DC Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

MSM Technology A Woman-Owned Small Business (WOSB) located in Quantico, VA is looking for a Senior Communication Administrator in Washington DC. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity

  • Position : Senior Communication Administrator
  • Location : Washington DC
  • Position Type : Onsite
  • Clearance : Secret or above
  • Specific Job Responsibilities :

  • This role is responsible for managing and overseeing the configuration, maintenance, and optimization of communication systems and network infrastructure.
  • Provide support for VoIP, unified messaging, directory listing services, audio and data conferencing, call center and Interactive Voice Response (IVR) services, video conferencing, webcasting, streaming, and others, ensuring optimal network performance, and providing technical expertise for communication-related issues.
  • Practical skills, experience, and training designing, configuring, and deploying communications services hardware and software including but not limited to Avaya phone system AT&T Toll-free network, cable management. And operations and administration of communication system. Network & Control Administration
  • Manage communication facilities, including changes to ports, stations, and physical inventory.
  • Modify network routing tables, traffic patterns, and Class of Restrictions to optimize system performance.
  • Create, change, or delete Day-of-the-Week or Time-of-Day Routing.
  • Administer trunk groups, dialing strings, and route patterns and configure bandwidth and channel limitations and transport incoming / outgoing traffic.
  • Optimize traffic flow and port utilization to maintain system efficiency
  • Identify and isolate faults in service, systems, terminals, or networks, coordinating with relevant teams for resolution. Station & Device Administration
  • Add, modify, and remove hard phones, IP softphones, and extensions.
  • Administer Class of Service and Class of Restriction for telecommunication systems. Monitoring
  • Monitor network and system performance, traffic patterns, and alarm systems.
  • Initiate necessary maintenance, troubleshoot system faults, and obtain accurate CDR information, as necessary.
  • Required Qualifications / Skills :

  • 15 years of relevant experience in communication administration or a related field
  • Bachelors degree in Info Systems / Relevant Field Certified Telecommunications Network Specialist prior to onboarding (CTNS)
  • Employee Benefits :

  • Great Benefits : Paid time off, flexible work schedule, teleworking allowed, medical / dental / vision plan, 401k; and more.
  • Tuition assistance for continuing or career-related education.
  • Our cultural focus is on people and results - not bureaucracy.
  • Ample opportunity for career growth we promote from within
  • Leadership takes a constructive interest in every team members success.
  • Work / Life Balance and flexible hours
  • Be part of a close-knit team that works, plays, and helps one another succeed.
  • You will not be micromanaged : plan, prioritize, schedule, and be accountable for your tasks.
  • Casual workplace
  • An open-door policy with all management
  • If you are interested in this position, please send me a copy of your latest resume at usman.khan@iquasar.com with the information requested below : Also, please let me know what time / number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends / networks or anyone you know who may be interested in this position. Thank you!

  • Availability to start a new job
  • Best Rates
  • Contact #
  • Usman Khan

    Sr. Recruitment Professional

    Representing : MSM Technology, LLC

    Direct : (703) 662-0528

    Main : (703) 962-6001 Ext. : 502

    Please consider the environment before printing this email.

    MSM Technology is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

    Flexible work from home options available.

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