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Alumni Support Specialist

iQuasar
Jupiter, FL Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

iQuasar is seeking to fill the Alumni Support Specialist position for our customer in Tequesta, FL. At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity.

We are seeking an Alumni Support Specialist for our customer in Tequesta, FL.

  • Position : Alumni Support Specialist
  • Location : Tequesta, FL

Description of Duties :

  • Demonstrates strong personal and professional boundaries.
  • Establishes supportive, empathetic, and professional relationships with current patients for purposes of post-treatment engagement and support.
  • Attends, facilitates, supports, and organizes alumni events.
  • Adheres to and executes outreach schedule, as set forth by department requirements.
  • Maintains daily accurate documentation of all alumni communications in CRM software.
  • Assists with the reduction of patients aborting treatment early (AMA or ACA).
  • Assists patients in completing alumni paperwork.
  • Facilitates mutual aid support groups (12-step, SMART Recovery, etc.).
  • Provides reporting regarding activities, as set forth by supervisor and / or director.
  • Demonstrates flexibility in scheduling to accommodate larger on-site alumni activities.
  • Available on weekends and evenings.
  • Adheres to all company policies and procedures.
  • Attends in-service training, when necessary.
  • Attitude demonstrates a positive approach and commitment reflecting professionalism and ethical standards.
  • Maintains HIPAA confidentiality of all patients (past, present, future).
  • Perform other duties as assigned by the supervisor and / or director.

    • Education :

  • A bachelor's Degree from an Accredited College / University in a related field is preferred but professional experience may substitute for the degree requirement.

    • Experience :

  • At least 1 year of experience in the substance abuse or behavioral health field.

    • If you are interested in this position, please send me a copy of your latest resume at misty.shafi@iquasar.com with the information requested below : Also, please let me know what time / number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends / networks or anyone you know who may be interested in this position. Thank you!

  • Availability to start a new job.
  • Best Rates
  • Contact #

    • Please don't hesitate to contact me with any question (s) you may have. All employment is decided on the basis of qualifications, merit, and business need.

    Regards,

    Misty Shafi

    Sr. Recruitment Professional

    iQuasar, LLC

    6 Pidgeon Hill Drive, Suite 305,

    Sterling, VA 20165

    misty.shafi@iquasar.com

    Direct : (703) 665-6597

    Main : (703) 962-6001 Ext. 541

    www.iQuasar.com

    An Equal Opportunity Employer :

    iQuasar LLC. is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital / parental / veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law.

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