Associate Data Services Manager (Remote)

Overview:

The US Data Integrity team within IQVIA’s Commercial Solutions unit comprises over 50 employees across multiple geographies and is an exciting and dynamic healthcare practice where you can start or continue your career in the life sciences industry. IQVIA possesses the largest and most comprehensive set of healthcare data assets in the world.  The US Data Integrity team enhances the value of IQVIA’s syndicated offerings portfolio by serving as a trusted partner to our clients. We provide expertise, timely insights & solutions, enabling clients to appropriately use our data to formulate better business decisions.  We are seeking the best, brightest, and most analytically motivated individuals to join our team.

This position provides strategic and tactical support to the organization by understanding a variety of data situations and creating communications for clients who purchase one or more of IQVIA’s syndicated prescription, patient and/or sales data offerings (e.g. NPA, Xponent, DDD, NSP, WSP etc.). The candidate will also be responsible for providing support and responding to general questions about prescription and sales offerings to internal clients.  In addition, this individual would have the ability to function both independently and within a group. The ideal candidate will be attentive to detail and perform with a high degree of accuracy. This position requires strong communication skills and prioritization flexibility to handle tasks across multiple, concurring data events.

Job Description Summary:

Responsible for understanding data situations and creating communications for clients who purchase one or more of IQVIA’s syndicated prescription, patient and/or sales data offerings (e.g. NPA, Xponent, DDD, NSP, WSP etc.). The candidate will also be responsible for providing support and responding to general questions about prescription and sales offerings to internal clients.

Principle Accountabilities:

• Composes client-facing communications based on information collected regarding various data situations.

• Under supervision and following SOP’s, identifies the details needed for each communication.

• Provides verbal communication on weekly call with Client Service to explain data situations.

• Under guidance, responds to questions about the data situations.

• Receives general questions about core IQVIA offerings and, under supervision, gathers information to respond to those questions.

• May identify opportunities for changes/updates to existing SOP’s.

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor’s degree in Communications, English, Business, or related field(s).

• At least 2 years’ experience with communications.

• Experience using Microsoft software tools (Excel, PowerPoint, Word,).

Additional Requirements:

• Requires analytical thinking and effective time management skills.

• Ability to present results to customers.

• Ability to manage multiple projects and deadlines.

• Works effectively with others in and across the organization to accomplish team goals.

• Knowledge and understanding of the fundamental processes of the business.

• Knowledge of the industry and an understanding of the marketplace.

• Available to work in Eastern Time

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $59,600.00 - $99,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Salary : $59,600 - $99,400