What are the responsibilities and job description for the Field Service Engineer position at IQVIA?
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for Medical and Industrial Microscopy and Life Science Research in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
Our client develops leading-edge microscopes and scientific instruments to power technological advances and touch lives in meaningful ways across its Life Sciences, Industry and Medical divisions.
Job Requirements (Field Service Engineer – FSE)
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is 40-45 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Our client develops leading-edge microscopes and scientific instruments to power technological advances and touch lives in meaningful ways across its Life Sciences, Industry and Medical divisions.
Job Requirements (Field Service Engineer – FSE)
- Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
- Technical training programs preferred
- Minimum of 5 years’ experience as an FSE
- Medical device or military experience required
- Ability to effectively document activity in a timely manner
- Ability to travel Regionally or Nationally as needed
- Ability for potential International Travel if needed for training (Passport Required)
- Strong customer facing, brand representative skills
- Coachable, team player
- Self-motivated individual who can work independently or collaboratively within a team
- Have the ability and has completed all required client trainings for the required platforms
- An active and unrestricted drivers license, and a personal vehicle for local work-related assignments are both required
- Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within thirty (30) miles of major airport preferred. Weekly travel required.
- Installation of new systems
- Preventative maintenance
- Basic Repairs
- Demo Installation/Deinstallation (Packing)
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is 40-45 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
