What are the responsibilities and job description for the Manager, Strategic Consulting, Patient Centered Solutions position at IQVIA?
Manager, Strategic Consulting, Patient Centered SolutionsIQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, deploy, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies. Our approaches are rooted in behavioral science, clinical expertise, strategic consulting, and technology to uniquely address our clients’ patient experience and engagement questions.Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions. We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.Role & ResponsibilitiesManage and contribute to the execution of PCS projects, in the design, development and delivery of client deliverables and presentations; from project kick off until closeProvide oversight tracking and monitoring of projectsPlan, organize and manage resources (internal and external) to bring about the successful completion of specific project goals and objectivesLeverage business experience and acumen in identifying strategic alternatives and project approach to client questions and to elevate our capabilities to deliver world-class solutions for clientsDevelop client relationships through face-to-face discussions or workshops, telephone, or email contactProvide follow-up with client after project deliverable has been completed to ensure client satisfaction.Identify opportunities for expansion of PCS service offerings, internal and external to IQVIAEnsure clear communication throughout projects and within the teamSupport the development of intellectual property for use on future engagementsDevelop broader and deeper knowledge of consulting methodologies and pharmaceutical market through on the job experience and trainingProvide direction, advice and intellectual leadership to clients and delivery teams. Direct consulting teams through consistent participation in team meetingsSupport development of proposalsIn addition to the client-focused activities, a Manager is expected to contribute to the continued growth of the practice including : Lead ad hoc work streams on critical people-related issues such as recruitment, learning and developmentDevelop templates and training materials to streamline and optimize new project start-up and team-member onboardingDevelop formal Project Management processes for COA Consulting services; train and mentor consultant and scientists in these Project Management processesServe as a coach to 3-4 staffEssential experience, skills and education requiredDemonstrable analytical, interpretative, and problem-solving skills and the ability to learn quickly, adapt and apply new knowledgeAt least 5 years’ experience in consulting within the pharmaceutical, healthcare and / or related industry with evidence of career progression and knowledge of consulting methodologies, tools and techniquesExposure to developing or validating clinical outcome assessments (COAs), including PROs, ObsROs, or ClinROsBachelor’s degree or equivalent; advanced degree highly preferredMinimum of 1 years’ multinational strategic consulting project management experienceWell-developed written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writingStrong capability in managing large and / or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomesExperience working in sizable / multi-disciplined teams and leading / developing staffExperience in developing credible relationships with senior level managers and executives in the pharmaceutical / healthcare industryStrong interpersonal and communication skills with an ability to work with individuals at all levels within the organization and build remote relationshipsAbility to contribute to business development through the identification of leads, proposal development etc.Knowledge of key issues and current developments in the pharmaceutical and healthcare industriesExcellent organizational, time management and problem solving skills.Excellent conversational and business English (written and oral); additional languages an advantageA willingness and ability to travel#J-18808-Ljbffr