Pharmacy Technician - Onsite

A Pharmacy Technician assists the pharmacist with various aspects of order processing to dispense medications to patients as promised in an accurate, safe and efficient manner. A Pharmacy Technician plays a critical role in proving patients and providers access to medications needed.This role is onsite at our Northborough office. Pharmacy hours are 8am-6pm, so hours are flexible within that time frame.The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned.Primary Responsibilities : Register new patients into pharmacy systems with appropriate program designationsType new prescription orders into the pharmacy systemAnswer in-bound calls to assister patients, providers and internal patient support services with inquiriesPerform outbound calls to patients and providers to welcome to pharmacy and for refill prescription schedulingEscalate questions around medication usage and concerns to the pharmacistFacilitate scheduling for prescription delivery to patient or provider’s officeMaintain current patient profiles per accreditation requirements as well as State and Federal regulations and lawsObtain and complete prescription transfers to and from other pharmacies as neededAssist in prescription order requests from providers and clarification on prescriptions under the supervision of a pharmacist.Process scheduled order- fulfillment and facilitate the process of urgent orders to ship as promisedProvide customers with courteous, friendly, fast and efficient serviceAdditional Responsibilities : Utilize headset and computer terminal and navigate through multiple systems to input and retrieve information.Update job knowledge by participating in educational opportunities and training activitiesWork efficiently both individually and within a team to accomplish required tasksMaintain and improve quality results by adhering to standards and guidelines; recommending improved proceduresRequired Qualifications : High School Diploma or equivalentMinimum one year of Pharmacy Technician or relative work experienceRPhT Pharmacy Technician License or National (CPhT) Pharmacy Technician CertificationCPhT position requires a minimum of twenty (20) CE hours in pharmacy-related subject matter during each two (2) year recertification cyclePrevious data entry experience and ability to type 30wpm Professional Competencies : Business Skills and Knowledge

• General ManagementDemonstrate analytic and problem solving skills, and understand the impact of individual decisions on other parts of the organization and the environment.
• Information managementAn understanding of how technology can be used to promote managerial and clinical efficiency and improve health care delivery. The ability to effectively manageinformation resources and plan for future needs.
• Quality improvementApplication of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization.Knowledge of the Health Care Environment
• Health Care Systems and OrganizationsDemonstrate an understanding of how the various components of the health care system is organized and financed, and how they interact to deliver medical and health care.
• The Patient’s PerspectiveUnderstand the patient experience, demonstrate a commitment to patients’ rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families.Communication and Relationship Management
• Relationship ManagementThe ability to build and maintain relationships with internal as well as externalstakeholders that are anchored in trust and where decision-making is shared.
• Communication SkillsBe able to utilize verbal, written and presentation skills to communicate anorganization’s mission, vision, values and priorities to diverse audiences.Professionalism
• The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. The potential base pay range for this role is $20.00-$21.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.EEO Minorities / Females / Protected Veterans / Disabled

Salary : $20 - $21