What are the responsibilities and job description for the Training Team - Content Developer/LMS Admin position at IQVIA?
Training Team - Content Developer / LMS Admin
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
Description
We are excited to announce that we are looking for a motivated, experienced Systems Content Developer with Project Management experience to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.
Position Background :
In this role, you will partner with the Training Leadership to support the direction, coordination, implementation, and completion of training initiatives.
You will be responsible for delivering end-to-end Content Development / LMS Admin services to create meaningful, effective learning experiences in support of our patient support programs.
Additionally, you will utilize strong project management skills to manage function-wide training deliverables, including creating and monitoring work-plans, managing against milestones, knowing what to prioritize and why, knowing who to keep informed, why, and how often, along with defining scope, goals, and deliverables.
This role requires someone who thrives in a fast-moving, dynamic environment with tight deadlines and minimal supervision and who can successfully manage to multiple projects.
Position Responsibilities
Content Developer / ID
- Design, develop, deliver, and evaluate all learning solutions with a focus on systems training.
- Collaborate and partner with subject matter experts, program managers, and functional leaders to determine training requirements and align on expected post-training performance or behavioral outcomes.
- Identify knowledge gaps or improvement areas for newly hired employees and create learning solutions to address those gaps.
- Assess the time, effort and training strategy required to effectively complete training solutions.
- Utilize PowerPoint, Word, Rise, Storyline, Camtasia, and other authoring tools to design and develop interactive training materials, including, but not limited to training curriculums, agendas, scripts, training guides, job aids, infographics, videos, and more.
- Manage the training logistics including working with meeting planning, venue vendors, IT support and field management.
- Work with Technical Team to develop, manage and implement systems training data to be utilized in systems training.
- Facilitate virtual and in-classroom training.
- Design and conduct Train-the-Trainer sessions.
- Proactively manage post training evaluation processes. Design and deliver surveys within pre-set timelines, measure learning effectiveness, assess knowledge gaps newly launched products / app features knowledge.
- Partner with Program partners to develop and deliver training communications to end users.
- Maintain records of all training deliverables and implement best practices around document management.
- Build and maintain online documentation libraries – documentation, webinars, videos.
- Manages Program’s Learning Management System (LMS) and training content
PM Responsibilities
To thrive in this role, you have :
IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).
We look forward to the prospect of working with you!
LI-CES
LI-Remote
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
The potential base pay range for this role is $80,000 - $88,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities / Females / Protected Veterans / Disabled
Salary : $80,000 - $88,000