What are the responsibilities and job description for the Strategic Accounts Coordinator position at Irby Utilities?
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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.
Strategic Accounts Coordinator
After 95 years of dedicated service and top-echelon experience, Irby Utilities has established itself as one of the 3 largest electrical utility distribution companies in the United States. Our size and reputation will enable you to realize both your financial and professional ambitions, and our work is meaningful to our local, state, and national communities.
If you are energetic, customer-centric, and committed to growing with a thriving, dynamic organization then apply now!
As a Strategic Accounts Coordinator, you will be an instrumental contributor towards establishing profitability and efficiency. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our SAC’s work closely across departments to grow the business and ensure maximum customer satisfaction.
What you’ll do:
Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels.
Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges.
Establish relationships with key vendors and purchasing teams to aid the securing of materials.
Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
What you need:
Knowledge and experience in sales and/or sales administration
Strong computer skills including Microsoft Office, ERP systems, CRM systems
Proven ability to research, analyze and critically review information.
Ability to multi-task, prioritize, and work efficiently
Possess a curious nature with the drive to learn, develop, and continuously grow
Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours
What we prefer:
Professional sales/customer service experience (2 years) preferred
Bachelor’s degree is preferred
Why work for Irby?
Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.
Our Competitive Benefits?
401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.
About Irby
Irby Utilities is one of the three largest electrical utility distribution companies in the United States, with over $1.5 Billion in annual sales and 700 employees across more than 45 branches in 27 states. We have experienced incredible growth over the past five years, presenting many outstanding career & development opportunities throughout the country in various locations such as: Dallas/Ft. Worth, Orlando, Atlanta, Nashville, Denver, Salt Lake City, Portland and Minneapolis.
Irby was a pioneer in the early days of the electrical business, founded in 1926, and continues to be an industry leader in philanthropic involvement and community activity. Irby is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.
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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
