Senior Product Manager

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft, and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Position Summary, Job Requirements & Responsibilities

What We’re Looking For :

Iridium is seeking an ambitious and motivated Senior Product Manager to join our dynamic Government Team! In this role, you’ll be responsible for driving the development of new products and services, working with our partners to create important and exciting new solutions in support of Government customers. You’ll be successful in this role if you have the relevant technical knowledge, can think on both tactical and strategic levels, are able to communicate and persuade at all levels of the organization and are adept in a matrix-management, virtual / in-person, ever-changing environment.

This position requires an active / current Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You’ll Do :

• Work independently to perform product planning and execution throughout the product lifecycle to align with initiatives and requirements by gathering and prioritizing product and customer requirements, driving product vision internally within Iridium and externally with Iridium partners and Government customers, and working closely with various groups within Iridium to ensure revenue and customer satisfaction goals are met.
• Drive implementation of products and services with partners and Government contracts to maximize Government user adoption by defining short- and long-term initiatives to meet customer requirements, improving product time to market, reducing development costs, ensuring solution quality, improving customer satisfaction, and making working with Iridium a competitive advantage.
• Manage efforts to define and document simple and efficient processes for customers to follow that require minimal questions / issues for the customer during development.
• Support creation and modification of license and other agreements for partners and Government customers.
• Play a key role in supporting business capture activities within the Iridium government portfolio, including but not limited to providing input for white papers, proposals, and technical exchange meetings.
• Train personnel and provide support for partners’ implementation of products, services, or operations projects during development, implementation, launch and post-launch.
• Manage the support of existing products and services as they are adopted by partners and customers.
• Work independently to facilitate the enhancement of capabilities and partner maintenance activities including end-of-life parts, regulatory changes, issues in operation, etc.
• Facilitate resellers, manufacturers, developers, and service providers via creation of Iridium inside products and services to ensure the best possible outcomes and continuous improvements for their solutions.
• Effectively leverage your advanced knowledge to make enhancements to policies and procedures, while supporting the sales team and providing direction to engineering and product development.

Experience & Education Requirements / EEO

What You’ll Need to Succeed :

Things That Would be Great if You Brought to the Table :

We’ll also need you to :

Work Environment :

This position primarily works in the company office or in a home office. The position is largely sedentary with the majority of the position sitting in a chair and working with a computer. The role uses basic office equipment including a phone, video, computer, keyboard, mouse and printer. For meetings in-person, this position will need to be able to stand, walk within the office and climb stairs on occasion.

Iridium is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities / Females / Vets / Disability and other protected categories.

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