What are the responsibilities and job description for the Client Manager - Medical Billing position at Iris Health?
Join Iris Health, a family-owned, privately held practice management, billing, and coding company dedicated to supporting independent physician practices in acute care. We are looking for a dynamic and client-focused Client Manager to become a key part of our growing team. If you are passionate about driving financial success for healthcare providers and thrive in a collaborative, fast-paced environment, we want to hear from you!
Why Join Us?
- Be a vital part of a company that values integrity, innovation, and client success.
- Work remotely with a flexible schedule and excellent benefits
- Engage in meaningful work that directly impacts the financial health of healthcare practices.
Your Role:
As a Client Manager, you will be the trusted advisor for our clients, helping them navigate financial performance, revenue cycle management, and strategic growth opportunities. Your ability to analyze key performance indicators and collaborate with Operations will drive efficiencies and improve outcomes for our clients.
What You’ll Do:
- Guide clients through onboarding, ensuring a smooth and supportive transition within the first 90 days.
- Provide exceptional day-to-day service, serving as the primary point of contact for client accounts.
- Develop strategic partnerships by conducting quarterly account reviews and offering insights on financial trends, revenue enhancement, and best practices.
- Analyze revenue cycle data to identify trends, variances, and areas for improvement.
- Perform root cause analysis on denied claims and implement corrective actions in collaboration with departments.
- Prepare financial reports detailing revenue performance, payer reimbursement rates, and claims processing outcomes.
- Foster strong, professional relationships with clients to ensure their ongoing success and satisfaction.
What We’re Looking For:
- Education: Bachelor’s degree in Finance, Accounting, Healthcare Administration, or a related field.
- Experience: At least 3 years in revenue cycle analysis, billing, claims processing, or financial analysis within a healthcare setting.
- Technical Skills: Proficiency in revenue cycle management tools, advanced Excel skills, and familiarity with billing software and revenue management systems.
- Industry Knowledge: Understanding of billing regulations, reimbursement guidelines, and claims management best practices.
- Soft Skills: Strong communication, collaboration, analytical, and problem-solving abilities with keen attention to detail.
- Preferred Experience in: Acute, LTAC, Ambulatory, DME, Testing, Imaging, or Pharmacy medical billing, client relationship management, and data analytics.
What We Offer:
- Competitive Salary: $70,000 - $100,000 per year
- Comprehensive Benefits Package:
- 401(k) with matching
- Flexible schedule
- Flexible spending account
- Health, dental, and vision insurance
- Generous paid time off
- Remote Work Opportunity: Enjoy the flexibility to work from home or work hybrid/in office if located near Birmingham, Alabama
- Expected Work Schedule and Hours Available: Monday through Friday, 7:30am-5pm Central Time
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Medical billing: 3 years (Required)
Work Location: In person
Salary : $70,000 - $100,000