What are the responsibilities and job description for the 549 IT Support Technician - Houston, TX Full Time position at IRISNDT Inc?
IRISNDT is currently seeking an IT Support Technician for an onsite role within one of our client sites located in the Houston, TX area.
Level 1 - Deskside support
Providing support to both in-office staff and remote working staff. This can be anyone from a field technician, up to senior management.
Hardware:
- Windows Based Computers (Laptops, and Desktops)
- iOS Device Support (iPad, and iPhone)
- Standard Printer & Scanning Support
- Computer setup & workstation support (Monitors, Peripherals, etc)
- IT equipment moves when required
- Domain Account Support (First time login, password changes, MFA support)
- NDT and Advanced NDT Services Software & Hardware support (Industry Hardware)
Software:
- Windows OS Installation & Support.
- Apple iOS Support
- Standard Productivity Application Support: Office, PDF Editing, Photo Editing
- NDT and Advanced NDT Services Software & Hardware support (Industry Software)
- Along with in-house developed business applications.
Additional Tasks:
- Office organization and cleanliness.
- Collaborating with shipping and receiving to send and receive IT related equipment.
- Travel to IRISNDT Branches to deal with outstanding support items.
- On-Site Project support at client sites (while working with IRISNDT Operations Staff).
About IRISNDT:
IRISNDT is a tech-enabled value-adding service provider of Non-destructive Testing (NDT), Advanced NDT, Inspection, Asset Integrity Engineering, Software, and Specialized Mechanical Services to the chemical and petrochemical, refining, renewables, power, mining and other diverse end markets in the USA, Canada, the United Kingdom, and Australia.
Join IRISNDT to build a promising career. Our dynamic environment offers advanced technology and ongoing learning, placing you at the forefront of industry innovation. We prioritize a strong safety culture and invest in our team, promoting a family-friendly workplace and internal career advancement. With IRISNDT, elevate your career where progress and excellence converge.
We boast a team of over 2,000 dedicated staff members worldwide, our growth has been driven by seasoned management, robust technical expertise, and an unwavering commitment to exceeding customer expectations.
For more information, visit our website at www.irisndt.com.
