What are the responsibilities and job description for the Outbound and Delivery Manager position at Iron Bear Trailer?
Position Summary:
The Outbound and Delivery Manager will oversee all outbound and delivery functions of the warehouse and will oversee the Picking and Driver teams. This position will ensure the Warehouse teams meet all performance goals and expectations, including accuracy, organization, cleanliness, safety, training, and fast, friendly customer service.
Primary Responsibilities:
- Optimize and organize delivery routes
- Select the best mode of transportation for all outbound orders
- Monitor and maintain truck maintenance and repair schedules
- Prioritize and organize order pulls
- Ensure accuracy in outbound invoices and delivery fees
- Ensure Warehouse team is accountable for following all safety guidelines
- Oversee the completion of all required tasks before leaving each day
- Greet customers with a positive, friendly attitude
- Aid in training new hires
Position Requirements:
- Must have at least 3 years of warehouse operations experience
- Must be proficient in the sit-down forklift and the Crown walk behind
- Proven record of performance and trusted professional credibility
- Experienced team leader with problem-solving experience
- Strong focus on finding process efficiencies and ways to eliminate waste
- Maintain professional competence, ethical integrity, knowledge, and skills while following company policies, procedures, practices, and standards of conduct
- Highly organized and extremely detail oriented
- Establishes a sense of urgency within the department
- Exhibits a willingness to do what it takes to get the job done
- Thinks critically and outside the box to find solutions in the workplace
- Strives to make the warehouse run as efficiently and as safely as possible at all times
- Excellent communication skills with both IBT associates and customers
- Adaptability and flexibility with work schedule to provide exceptional service to all customers
Physical Demands:
- Regularly required to sit or stand, reach, bend, and maneuver around the warehouse.
- Must be able to lift up to 100bs
Work Environment:
- Usual office, warehouse, manufacturing, and repair shop conditions will exist such as dust, lighting, noise, and temperature fluctuations
- This position is 40 hours per week with overtime opportunities
- Must be trained at the sales counter to be part of the Saturday rotation schedule
Required to perform other duties as requested, directed, or assigned. Position responsibilities are subject to change.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $60,000 - $70,000