What are the responsibilities and job description for the Front Desk Receptionist position at Iron Horse Inn?
We're looking for a new team member to join us in providing exceptional customer service and accommodating hotel experience to our all guests with their communication skills. Below are some of the details but not limited to;
- Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. Hotel clerks will often use computers to check in guests, create invoices, and manage online bookings.
- Communication: Strong verbal and nonverbal communication skills are important as a Hotel Front Desk Clerk. Hotel clerks will use active listening skills to understand the individual needs of each customer. They will also use nonverbal skills to identify a guest’s satisfaction or dissatisfaction with their stay.
- Customer service: Customer service skills are a requirement as a Hotel Front Desk Clerk. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk.
- Problem-solving: Guests will often come to the Hotel Front Desk Clerk with problems. The ability to identify and overcome a problem can be useful in the Hotel Front Desk Clerk role.
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Every weekend
Work Location: In person
Salary : $15