Imaging Technician, Entmt Svcs

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

WHAT WE OFFER

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities

Job Summary: Responsible for image asset migration (digitization), restoration, remediation and reformat in the digital studio space. May be asked to communicate directly with the customer/client point of contact for technical information exchange. Works with Client Services Representative, Studio Manager, Records and Customer Services to ensure receipt, tracking and final delivery of contracted services to clients. Support for Lead Imaging Tech.

Key Responsibilities:

Image asset migration (digitization), restoration, remediation and reformat in the digital studio spaceProject management, work logs, asset tracking, chain of custody, archival engineer reports for all asset production workResearch – format and metadata identification/verificationTroubleshoot, calibrate and general maintenance/upkeep of existing equipmentClient communicationRecommend and test new and used equipment (hardware and software) including software version, driver and firmware update management

Functional Knowledge, Skills and Competencies: Job requires fundamental understanding of current and obsolete image and photographic assets, formats and processes. Strong team and interpersonal skills are required in addition to technical and business expertise.

• Familiarity with historic analog and digital visual media formats including, but not limited to: negatives, positives, transparencies, glass plate, slide, and poster
• Working knowledge of MAC/PC including but not limited to: PhotoShop, PhotoMechanic, Adobe Acrobat, FileMaker and Light Room
• Familiarity with rich media archive organization, inventory and tracking
• Detailed Archival and Work Log generation – detailed asset tracking of all production work and metadata
• Familiarity with secure electronic and physical file delivery systems
• Familiarity with backup solutions: digital archiving to server and LTO
• Familiarity with restoration, remediation, stabilization of 2D Assets. Able to identify deterioration and recommend/execute remediation for safe digitization.
• Set-up and configuration of scanning equipment: Flatbed and overhead scanners, computer workstations, scanning peripherals.
• Attention to detail / quality control: consistent monitor of image file quality
• Excellent communication skills: written and verbal
• Self-motivation and effective time management: planning, organization and prioritization for the successful and timely completion of projects
• Ability to handle multiple projects simultaneously
• Demonstrates ability to learn new technologies
• Ability to constructively collaborate in a results oriented team

It is the responsibility of every Iron Mountain employee:

• to comply with all applicable laws, rules, regulations and Iron Mountain policies
• to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
• to complete required training within the allotted time frame

Problem Solving: This position requires some technical problem solving and the ability to make judgments based on the analysis of information. Identify problems, recommend solution options, and report back to the Imaging Supervisor.

Interpersonal Skills: This position requires daily interaction and effective communication with individuals in a studio and organizational environment. Strong verbal and non-verbal communication, listening, negotiation, problem-solving decision-making, assertiveness, self-management, responsibility and accountabilityare expected.

Job / Physical Requirements/Qualifications:

Physical Requirements: Although this is primarily a technical position, there is a minimal physical requirement to handle asset/media handling (inbounding/outbound) inventory boxes, session set-up, and hardware/scanning equipment configuration.

Must be able to lift up to 40lbs.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0075276