What are the responsibilities and job description for the Insurance Customer Service Representative position at Iron Rock Insurance?
About us
Iron Rock Insurance is a small business in Apollo Beach, FL. We are fast paced , data-driven, challenging and our goal is to Have a prosperous yet peaceful work environment.
Our work environment includes:
- Relaxed atmosphere
- On-the-job training
- Modern office setting
Candidate must have one of the following licenses: 2-20, 20-44 or 4-40 and no less than 2 years in insurance. this is a service role, not a sales role
Seeking a professional individual to work in our office supporting our customers with billing questions, technical issues, and account information. The ideal candidate will be responsible for gathering information necessary to resolve customer concerns, troubleshoot technical issues and process payments from customers. This position requires regular contact with our customers, so a successful candidate will have excellent written and verbal communication skills as well as an aptitude for problem solving.
Job Type: Full-time
Pay: $36,000.00 - $48,000.00 per year
Shift:
- 8 hour shift
- No nights
Education:
- High school or equivalent (Required)
Experience:
- office type: 2 years (Required)
License/Certification:
- 2-20, 20-44, 440 (Preferred)
Work Location: In person
Salary : $36,000 - $48,000