What are the responsibilities and job description for the Level 1 Desktop Support position at Iron Systems, Inc?
IRON Systems is a leading provider of integrated IT solutions and last-mile supply chain services to global Data Center, Edge Computing, Telecom, and IoT Infrastructure industries. With a focus on enabling end-to-end last-mile global commerce, we serve customers in over 100 countries and operate in more than 800 metros and 100,000 business locations. Our proprietary digital platform automates supply chain processes, offering managed services like workforce marketplace, OEM integration centers, logistics, and maintenance.
This is a contract, on-site role for a Level 1 Desktop Support position at Iron Systems located in San Francisco, CA. The role involves providing technical support for desktop computers, printers, and troubleshooting various desktop support issues on a day-to-day basis.
- Desktop Computers and Desk Top Support skills
- Technical Support and Troubleshooting skills
- Printer Support
- Experience in providing desktop support services
- Knowledge of IT hardware and software systems
- Strong problem-solving abilities
- Excellent communication and customer service skills
- Relevant certifications (e.g., CompTIA A , Microsoft Certified Desktop Support Technician) are a plus
