Dispatcher

ABOUT THE JOB:

The primary focus of this position is to ensure that all Ironclad Environmental Solutions rental units are successfully delivered and picked up from customer sites, while ensuring the drivers are following all safety and DOT regulations.

WHAT YOU’LL BE DOING:

Primary Responsibilities:

• Promotes safety first for all areas of dispatch. Ensures drivers are following all safety policies and procedures.
• Manage the yard & drivers for multiple branch locations, which include:
• Scheduling and assigning drivers and vehicles to convey Ironclad Environmental Solutions rental units
• Reviews next day/week deliveries and pick-ups, and develops a dispatch plan
• Enters all assignments into database (Descartes)
• Notifies drivers of daily assignments
• Tracks Drivers while they are out on delivery/pick-up
• Assists Drivers in troubleshooting when necessary
• Sets daily/weekly priories for the team
• Conducts performance discussions and trainings
• Ensures Drivers have collected all appropriate documentation and signatures related to delivery/pick-up of units. Dispatcher will also work with the Driver and Customer if the unit is damaged
• Communicates with customers to assist in scheduling daily/weekly activities
• Informs customer of delivery/pick-up times
• Answers customer questions about delivery/pick-up
• Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded, and filed
• Maintains branch's budgeted trucking profit margin
• Coordinates with outside vendors regarding trucking and deliveries. This will include outside hauling services, as needed, and assisting Drivers with obtaining required annual, monthly, and daily city/state transportation permits.
• Works with branch and corporate sales to determine driver schedule availability, and when available, can schedule deliveries/pick-ups outside of current dispatch schedule
• Other duties as assigned

EQUIPMENT USED AND RESPONSIBILITY:

• Computer, telephone, radio, and electronic office equipment
• MS Office Suite
• GPS and tracking software

EDUCATION AND QUALIFICATIONS:

• High School Diploma or equivalent, some college preferred
• 2 years of experience with dispatching preferred
• Familiar with standard concepts of scheduling and dispatching
• 1-2 years of Customer Service Experience
• RCRA / Hazwopper certification a plus
• Manifest-Deciphering a plus
• Environmental Waste experience a plus
• Ability to multi-task effectively
• Knowledge of DOT and state specific safety regulations
• Strong attention to detail and ability to problem solve
• Communicate clearly: verbal and written
• Valid Driver's License

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• How many years of rental industry/local driver dispatching experience do you have?

Experience:

• Dispatching: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Mira Loma, CA 91752: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $75,000