What are the responsibilities and job description for the Server/Waiter position at Irons Restaurant & Pub?
Job Overview
We are seeking a dedicated and energetic Server to join our team in a vibrant dining environment. As a Server, you will play a crucial role in providing exceptional customer service, ensuring that our guests have an enjoyable and memorable experience. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced setting.
Duties
- Greet and welcome guests in a friendly manner, ensuring they feel valued and attended to.
- Take accurate food and beverage orders using the POS system
- Serve food and drinks promptly while adhering to food safety standards.
- Assist with bussing tables and maintaining cleanliness throughout the dining area.
- Provide recommendations on menu items and specials to enhance the guest experience.
- Handle guest inquiries and resolve any issues or complaints with professionalism.
- Collaborate with kitchen staff to ensure timely service and quality of food.
- Process payments accurately while performing basic math calculations as needed.
- Maintain knowledge of menu items, ingredients, and preparation methods to answer guest questions effectively.
Requirements
- Previous experience as a Server in a restaurant setting is preferred, but not required.
- Familiarity with POS systems, is highly desirable.
- Strong customer service skills with the ability to engage with guests positively.
- Basic math skills for handling transactions and managing orders efficiently.
- Knowledge of food safety practices is essential for maintaining health standards.
- Ability to work flexible hours, including nights and weekends, as required by the establishment.
- A team player who can work collaboratively with colleagues in a fast-paced environment.
Join us in creating memorable dining experiences for our guests while developing your skills in the hospitality industry!
Job Types: Full-time, Part-time, Seasonal
Pay: $7.25 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $7 - $14