What are the responsibilities and job description for the In-Office-Dispensing Pharmacy Technician position at IRONWOOD PHYSICIANS,P.C.?
Job Description
Job Description
Why Ironwood Cancer & Research Centers ? Ironwood Cancer & Research Centers was founded in 1993 by Dr. Parvinderjit Khanuja. Over almost three decades, Ironwood has grown throughout metro Phoenix area. Today Ironwood has 15 locations including 5 comprehensive cancer centers, a multi-specialty oncology network of over 100 providers, a robust Integrative Services program, a dedicated research department, and a growing Women’s oncology program. With over 700 employees our mission is Compassion through Kindness. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Ironwood Cancer & Research Centers, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, collaboration, accountability, and empathy.
Mission Statement : To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview : We are looking for a full-time pharmacy technician to focus on prior authorization and financial assistance. Monday - Friday, daytime schedule (no holidays).
Essential Duties and Responsibilities :
- For Medicare insurance, help determine coordination of benefits to properly bill eligible medications; Medicare part D & Medicare Part A / B.
- Keeps current on all Medicare changes and communicates with applicable staff.
- Assist with resolving patient billing complaints i.e., annual Medicare deductible.
- Maintain accountability for day-to-day patient reimbursement activities, workload and overall workflow.
- Assists patients and / or their responsible parties with questions regarding billings.
- Work on patient's behalf to identify and assess reimbursement coverage options for those with insurance and to coordinate and / or investigate financial options for those without insurance.
- Perform various actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
- Utilizing CoverMyMeds to facilitate the process of obtaining prior authorization from third party payers in order to maximize patients' access to treatment.
- Completes manufacturer assistance forms for financial assistance when required.
- Monitor, follow-up with and record all insurance re-authorizations required by payers to help ensure compliance and continuity of treatment.
- Help support the appeal process to overturn insurance denials and / or benefit exclusions when needed.
- Analyze patient medical records to determine proper diagnosis and procedure codes, as well as other required information for patients.
- Works with physicians or health care professionals if patient information is unclear to accurately process Medicare Part B claims.
- Provides excellent customer service to all patients and medical professionals via phone or in person.
- Ability to preserve confidentiality of protected health information (PHI) and adhere to all HIPAA guidelines / regulations.
- Must be able to type and work on a computer.
- Ability to work in a constant state of alertness and safe manner.
- Performs other duties as requested by supervisor, administrator, or physicians
Knowledge and Skills :
Experience and Qualifications :
Certificates, Licenses, Registrations :
We offer a competitive salary and a comprehensive benefit package including health / dental / vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"
