What are the responsibilities and job description for the Shift Lead position at Irvey's Ice Cream Co.?
Irvey's Ice Cream Co. in Knoxville, TN is looking for one shift lead to join our 12 person strong team. We are located on 2201 Kerns Rising Way. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
- Interact regularly with customers ensuring a positive experience
- Coordinate and facilitate staff member's tasks to ensure timely execution
- Train and develop new team members to company standard
- Accurately process and reconcile shift payment transactions
- Motivate staff while working towards one goal
Qualifications
- Outgoing and engaging personality
- Strong communication and listening skills
- Able to resolve conflicts quickly and efficiently
- Experience in a leadership role is a definite plus
We are looking forward to hearing from you.
