What are the responsibilities and job description for the Lot Porter/Service Valet position at Irvine Auto Retail IV LLC?
Location: Irvine, CA (On Site) | Type: Full Time | Hourly Rate: $18.00
Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 RETAIL DEALER IN THE NATION. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!
As a Service Valet, you’re one of the most important members at Norm Reeves Genesis of Irvine. You are responsible for creating a great service experience for our guests and ensuring all guest vehicles are washed and handled with excellent care. Your positivity and attention to detail are what keep our guests coming back time after time.
*Must have full availability*
What You’ll Do:
- Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location
- Controls service traffic flow and parking
- Determines if customers coming into service have an appointment
- Records customer’s name, VIN, tag number, mileage, and existing vehicle damage
- Assists service advisors when needed
- Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
- Place vehicle Interior Protection in each vehicle
- Tag keys and place mirror tags in all vehicles
- Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked
- Adhere to all customer service processes
- Bring customers’ vehicles to the front of service drive when directed
- Ensure customers’ vehicle is free of dirt and grease from their service visit
- Guides vehicles through the car wash
- Light lifting duties when needed
What You’ll Need:
- Full time availability. You’ll also need to be at least 18 years old
- A valid driver’s license and acceptable driving record
- Experience driving a range of vehicles; manual transmission a plus.
- Exceptional commitment to safety
- Strong sense of accountability
- Excellent communication and a positive attitude
- An eye for presentation and detail
What We Offer:
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
- Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
Salary : $18
