What are the responsibilities and job description for the Service Coordinator position at Irvine Auto Retail IV LLC?
Job Description
Job Description
Location : Irvine, CA (On site) | Type : Full Time | Pay : $22.00 / hour
Norm Reeves Auto Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 Retail Dealer in the Nation. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals who are eager to grow their careers while the company continues to expand!
We are seeking a full-time Service Coordinator to support our Service Department. If you are enthusiastic, reliable, and customer-focused, we encourage you to apply—experience is welcome but not required.
What You'll Do
- Answering phone calls to greet, accommodate, and schedule guests for service needs
- Warmly greeting customers and ensuring a pleasurable experience during their visit
- Meet and greet customers, answer questions, and provide assistance throughout their visit
- Assisting service porter to move vehicles
- Assisting advisors to gather preliminary information for the write-up process
- Accommodating loaner vehicle requests and staging
- Ensuring a great Customer Service Experience (CSE)
- Perform other duties as needed.
What You’ll Need
What We Offer
Salary : $22