Contracts Administrator

To support our growing business, we are offering an exciting and high potential growth opportunity as Contracts Administrator.

The Contract Administrator will be responsible for accurately entering and auditing data to ensure clients are appropriately billed for their maintenance contracts. The Contracts Administrator will work closely with Client Managers, Accounting personnel, external leasing companies, and clients to process contract information and answer questions that may arise.

The ideal candidate will be a proactive player, a trusted advisor to executives, and a strategic thinker who can anticipate challenges and opportunities.

This is a full-time, in-person position based at our Fletcher office, reporting directly to the Director of Finance.

About us

Image Solutions is a rapidly expanding business technology company that specializes in providing managed print and managed IT services for small to medium-sized businesses throughout Western North Carolina.

Key Responsibilities

• Provide exceptional customer service to employees, vendors and customers.
• Create contract records by entering data, and audit entries to confirm accurate information.
• Invoice basic and advanced equipment billing in accordance to company deadlines. Review invoices to ensure accuracy, making corrections as needed prior to distribution.
• Troubleshoot billing issues and resolve as needed.
• Monitor system generated department reports to identify and correct issues.
• Assist internal Accounting department with funding discrepancies and end of contract billings.
• Communicate with inter-territorial partners on billing, meters, and contract audits.
• Maintain knowledge of inter-departmental functions for appropriate escalation of customer issues.
• Serve as point of contact for client managers.
• Answer questions from external leasing company regarding terms, rates, and billing cycles.

Qualifications & Skills

• Previous experience in a professional administrative role.
• Basic accounting knowledge and strong math skills.
• Ability to analyze data and problem solve-ask questions to resolve issues and make sound decisions.
• Excellent organizational skills, attention to detail, and time management skills.
• Professional communications skills, both verbal and written.
• Proficient with Microsoft Office Applications, including Word, Excel, and Outlook.
• This is an opportunity for the right person to grow with an exciting company on a mission to provide the best Client experience by having the best people.

Why Join Image Solutions?

·      Fast paced environment with high growth career opportunity

·      Comprehensive, family-friendly healthcare plans (medical, dental, vision).

·      401k retirement plan with a competitive match and plenty of financial support tools.

·      Training, professional development, and mentorship

·      Dynamic culture eager to innovate, enhance diversity, and work smarter.