What are the responsibilities and job description for the Program Manager position at IS3 Solutions?
We have an opportunity available for a Program Manager to support our client with the management of ongoing network infrastructure projects.
Position Overview:
Serves as primary contact to senior department managers for Programs. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Creates a clear, coherent approach to guide effective program/initiative setup, execution, and control. Ensures clearly defined responsibilities and accountabilities for key program/project roles. Integrates knowledge of end-to-end business process into program planning and decision processes. Develop, maintain, and report on an overall integrated delivery plan. Management experience with small to mid-size teams. Excellent project management skills, including the ability to prioritize work and meet deadlines. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
The candidate should demonstrate the following attributes:
Position Overview:
Serves as primary contact to senior department managers for Programs. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Creates a clear, coherent approach to guide effective program/initiative setup, execution, and control. Ensures clearly defined responsibilities and accountabilities for key program/project roles. Integrates knowledge of end-to-end business process into program planning and decision processes. Develop, maintain, and report on an overall integrated delivery plan. Management experience with small to mid-size teams. Excellent project management skills, including the ability to prioritize work and meet deadlines. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
The candidate should demonstrate the following attributes:
- Leadership - Courage to make hard decisions, hold people accountable, recognize the grey. Not everything will be black and white and they can't be paralyzed by that.
- Communication - Speaks clearly, concisely, and knows the audience. Uses proper grammar. Can recognize when less is more, and when more is needed.
- Scheduling - Understands dependencies and the difference between critical path deliverables and those that are not. Understands the impacts of schedule delays on financials, risk, and strategy and can balance the need for escalation with non-impacting schedule misses, and escalate appropriately when necessary or manage it independently when escalation is not needed.
- Risk Management - Understands risk criteria and always considers risk, but is not crippled by risk adversity. Balances the need to act with the need to be risk adverse and knows when the risk can be taken vs when it's a bad idea. Is not afraid to make a bad decision because they are confident and understand the risks, but learns from the bad decisions made and does not repeat them.
- Critical Thinking - Has the ability to analyze complex data from multiple sources and objectively make reasoned judgment.
- Task Management - Understands the work that needs to get done, the resources completing the work, and aligns tasks to the right people, even if the right person occasionally isn't in that particular role. Required Skills:
- Program Management Skills including: managing Project Managers, Task Planning, Coordination, Risk & Financial Management
- Experience in Agile/Waterfall Methodologies
- 7 years in Program Management/Project Management
- Financial Program Management experience exceeding $10M Desired Skills:
- Subject Matter Expertise/Engineer Background in:
- Network Routing Hardware / Software / Protocols (DNS, DHCP, IP, circuits, carriers, MPLS, etc.)
- Data Center technologies (routers, switches, security devices, storage systems, circuits, carriers, hosting technologies, cloud)
- Cyber Security Technologies (AAA, DMZ, Perimeter security, F5, Load balancers, Segmentation strategies)
- SD WAN
- Monitoring tools / technologies
