HR Shared Services Manager- Tri State Area

Job Description:

Northwinds Services Group is seeking a detail-oriented HR Shared Services Manager for their partner companies based in the Tri-State area.  Reporting to the Northwinds Services Group corporate office in Rochester, NY, you will play an integral role in performing tasks required to manage and implement human resource processes including benefits and leave of absences; investigations and corrective actions; performance management; payroll support, change management and morale.

This position would be ideal for an experienced HR individual contributor who is a go-getter interested in applying their expertise to support new and recent acquisitions transitioning to our shared services model, while maintaining and enhancing the entity’s existing culture.

Summary:

Northwinds is a network of companies that provides exceptional HVAC, plumbing, and home services. With years of operating experience within the industry, Northwinds understands its unique importance and complexities, and we're committed to helping businesses reach their full potential. 

 Responsibilities:

• Integrates new partner companies onto the centralized payroll and benefit platform.
• Establishes relationships with new and existing partner companies to provide outstanding HR support and employee relations guidance.
• Builds relationships with employees so they are comfortable coming to HR for any question, comment, or concern regarding their employment.
• Interacts daily with the corporate HR team to review questions and find solutions as soon as possible to provide timely feedback to employees.
• Partners with management and employees to guide them through the change management process, build morale, and increase engagement.
• Cross-trains with other members of the HR staff to ensure consistent coverage across the organization.
• Responsible for employment-related inquiries referring complex and/or sensitive matters to the appropriate HR leader.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Retains a working knowledge of compliance and legal updates

Job Qualifications:

• Bachelor’s degree in human resources, or equivalent experience
• Three to five years of multi-state human resource management experience is preferred
• Ability to work with and maintain HRIS database, ADP Workforce Now experience preferred
• Flexibility with travel as it relates to visiting newly acquired companies is required
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite or related software

Competencies:

• Excellent written, verbal, and active listening skills
• Strong administrative skills
• Strong organizational skills
• Ability to work individually and as part of a team
• Problem-solving skills
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality

The starting base salary range for this position is $90,000 to $100,000. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.

Northwinds Services Group (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.