What are the responsibilities and job description for the Residential Field Supervisor position at Isaac Heating & Air Conditioning?
Job Description:
Tyler Air is seeking an energetic Residential Field Supervisor for their Stratford, CT location. The ideal candidate will create an environment where our residential service/install field personnel can develop their skills and abilities to provide our clients with consistent world class experience through service and installations.
Summary:
For over 30 years, Tyler Heating, Air Conditioning & Refrigeration has worked diligently to meet the ever-changing heating and air conditioning needs of homeowners and businesses in the Southern Connecticut. Tyler Air is a homegrown HVAC/R contractor. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Tyler Air is a 5-time Carrier President Award winning company.
Responsibilities:
- On the job training and development of field personnel
- Consistent soft skills and service titan mobile training
- Assisting technicians and installers in the field via phone
- Maintain KPI levels set by service manager
- Update and maintain capabilities chart
- Assist and run technician/installer bi-annual reviews.
- Monthly technician/installer vehicle checks
- Develop & implement new technician/installer training programs
- Proactive technician/installer field visits
- Resolve customer concerns/issues concentrated on Residential
- Tool inventory
- Coordinate training schedule for new technicians/installers
- Supervisory on call as needed
- Any additional responsivities set as needed
- On call as needed
Job Qualifications:
- 5 years of Residential Service/Install experience is Required
- NATE Certified with a minimum of 4 specialties is preferred
- Valid Driver’s License with acceptable driving record is Required
- OSHA 10-hour Certificate is Required
- EPA Type I & II Certifications is Required
- High School diploma or equivalent is Required
- Associates or Bachelors degree in HVAC is preferred
- BOCES Diploma/Certification of completion in HVAC or related field is Preferred
- D-2 license or s-2 required
What can we offer you?
- Competitive base salary
- Paid Personal Days
- Paid Holidays
- 401k Plan
The starting yearly base salary range for this position is $100,000 to $150,000. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.
Tyler Air (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
Salary : $100,000 - $150,000
