Residential HVAC Service Technician

Job Description:

Arctic Bear is seeking an experienced Residential HVAC Service Technician for their Vestal, NY, location. In this role, you will service all equipment according to an established service schedule and troubleshoot and rectify potential problems for all our loyal clients. The ideal candidate will already have HVAC work experience and be able to perform repair/maintenance work thoroughly and accurately.

This job would be ideal for a self-motivated customer service-oriented individual who is eager to expand their trade knowledge.

Summary:

For over 15 years, Arctic Bear has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in and around Vestal, NY. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Arctic Bear partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

Responsibilities:

• Services all equipment according to an established service schedule and company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
• Interact with homeowners to educate, build relationships, and understand and address their HVAC concerns.
• Documents legibly and accurately all work completed according to company policy and submits daily.
• Builds and maintains customer relations in the field to ensure excellent customer service and enhance the company's image.
• Follows all safety procedures, including following all safe driving habits and not utilizing mobile devices in vehicles.
• Applies knowledge of products and seeks additional training/education as appropriate.

Job Qualifications:

• High school diploma or equivalent required
• 2 years of HVAC work experience
• EPA – Universal Certification
• Valid driver’s license with an acceptable driving record

Competencies:

• Excellent written, verbal, and active listening skills
• Exceptional customer service skills
• Technical knowledge
• Strong organizational skills
• Ability to work individually and as part of a team
• Customer focused
• Problem-solving skills

What can we offer you?

• Opportunities for Advancement Within a Growing Organization
• Safe Working Conditions
• Medical, Dental, and Vision
• Paid Time Off
• Employer-Provided Life Insurance

The starting hourly base wage for this position is $25-30. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range.

Arctic Bear (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.