What are the responsibilities and job description for the Residential HVAC Service Technician position at Isaac Heating & Air Conditioning?
Job Description:
LePrevost Plumbing, Heating, and Cooling is seeking an experienced HVAC Service Technician for their Lee, MA, location. In this role, you will service all equipment according to an established service schedule and troubleshoot and rectify any potential problems for all our loyal clients. The ideal candidate will already have residential or light commercial HVAC work experience and be able to perform repair/maintenance work in a thorough and accurate manner.
This job would be ideal for a self-motivated individual who is customer service-oriented and eager to expand their trade knowledge.
Summary:
For over 30 years, LePrevost Plumbing, Heating, and Cooling has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Lee. LePrevost is one of the nation's largest privately held HVAC/R contractors and services over 10,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. LePrevost partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.
Responsibilities:
- Services all residential equipment according to an established service schedule and company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
- Interact with homeowners to educate, build relationships, and understand and address their HVAC concerns.
- Documents legibly and accurately all work completed according to company policy and submits on a daily basis.
- Builds and maintains customer relations in the field to ensure excellent customer service and enhance the company's image.
- Follows all safety procedures, including following all safe driving habits and not utilizing mobile devices in vehicles.
Job Qualifications:
- High school diploma or equivalent required
- Minimum of 5 years of experience working with residential or commercial HVAC
- EPA – Universal Certification
- Valid driver’s license / clean driving record
- Ability to lift and move up to 50 pounds
Competencies:
- Excellent written, verbal, and active listening skills
- Exceptional customer service skills
- Technical knowledge
- Strong organizational skills
- Ability to work individually and as part of a team
- Customer focused
- Problem-solving skills
What can we offer you?
- Opportunities for Advancement within a Growing Organization
- Safe Working Conditions
- Family Environment
- Competitive High Base Salary
- Medical, Dental, and Vision
- Paid Time Off and Holidays
- Employer-Provided Life Insurance
LePrevost Plumbing, Heating, and Cooling (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.
