What are the responsibilities and job description for the Residential HVAC Service Technician position at Isaac Heating & Air Conditioning?
Job Description:
Nerthling’s Heating & Air Conditioning is seeking a reliable HVAC Service Technician for their Erie, PA, location. The ideal candidate will be eager to learn, develop, and understand the skills required to be an efficient and effective residential HVAC service technician with Erie's premiere HVAC dealer.
This job would be ideal for a self-motivated individual with a positive attitude who is customer service-oriented and eager to expand their trade knowledge.
Summary:
For over 70 years, Nerthling’s Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in the Erie community. Nerthling’s is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Nerthling’s partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.
Responsibilities:
- Services all equipment according to an established service schedule, and company standards and within acceptable time frames as well as troubleshoot and rectify potential problems on location.
- Interact with business owners to educate, build relationships, and understand and address their HVAC concerns.
- Documents legibly and accurately all work completed according to company policy and submits on a daily basis.
- Builds and maintains customer relations in the field to ensure excellent customer service and enhance the company's image.
- Follows all safety procedures, including following all safe driving habits and not utilizing mobile devices in vehicles.
- Applies knowledge of products and seeks additional training/education as appropriate.
Job Qualifications:
- High school diploma or equivalent required
- 2 years of HVAC experience required
- Valid driver’s license / clean driving record
Competencies:
- Excellent written, verbal, and active listening skills
- Exceptional customer service skills
- Ability to lift and move up to 50 pounds
- Technical knowledge
- Strong organizational skills
- Ability to work individually and as part of a team
- Customer focused
- Problem-solving skills
What can we offer you?
- Employer Paid Medical Plan and Life Insurance
- Opportunities for Advancement Within a Growing Organization
- Family Atmosphere
- Safe Working Conditions
- Dental and Vision
- Competitive High Base Salary
Nerthling’s Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.