Server ($3/hr plus tips)

Server / Waiter / Waitress

• NOW SERVING ISAAC'S OWN BREWED BEER

Join a company where, when we work together, we feed a lot

of people, take care of each other and our customers, and have some fun at the

same time.  Here you make a difference in

the community, make someone’s day, and have fun while working some place great!

Employee Benefits :

Competitive hourly pay

Employee meal discounts (50% when working, 15% when not

working)

Flexible schedules

Free uniforms

Gym membership reimbursement

Health Insurance and generous paid time off (at 30 hours)

POSITION SUMMARY :

Servers / Waiters / Waitresses are responsible

for serving alcohol, must be 18 years or older.   Will be required to complete R.A.M.P. certification within first 90 days of employment

Servers / Waiters / Waitresses are responsible for coordinating entire station and

communicating with dining room and deli personnel to provide a dining

experience that meets or exceeds guest expectations. Follows all mandatory

suggestive selling techniques. Processes guests orders to ensure that all items

are prepared properly and in a timely manner. Observes diners to ensure guests

are satisfied with food and service, responds to additional requests and

determines when the meal has been completed. Presents bill and accurately

handles payment. Makes change for cash transactions and accurately tracks all

payment methods, including coupons and discounts. Maintains a clean and

organized station, completes daily and weekly cleaning and daily restocking.

Major Responsibilities : Primary duties and

responsibilities for  Servers / Waiters / Waitresses  include, but are not limited to, the following :

complete satisfaction. Always striving to exceed our guests’ expectations.

Shopper Evaluations.

passing the menu test with a 75% or better and accurately explains the menu to

customers.

proper communication between Host / Hostesses, Servers and Deli.

Duty / Head Server / Floor Manager at the start of work shift.

informing them of soups, specials, specific menu items and makes suggestions

per Isaac’s standards. Accurately answers questions regarding food, beverages

and service.

properly processes guests’ orders to ensure all items are prepared properly and

on a timely basis.

service, to ensure customer satisfaction, asking specific product questions and

to determine when the meal has been completed. Handles customer complaints

professionally and appropriately.

dessert recommendation.

payment and cash transactions. Makes change for cash transactions and prepares

voucher for credit and gift card purchases. Accurately tracks all payment

methods, including coupons and discounts.

established by management.

clean and organized. Removes soiled dishes and silverware from tables when the

guest is finished with food items in a timely manner. Cleans, sanitizes and

resets table after guests leave.

needs daily and as needed.

merchandised attractively as per Isaac’s standards.

merchandising standards when serving hot / cold items.

sanitation standards while serving food and clean-up according to

pre-determined procedures.

areas immediately.

at the host stand as needed.

handles takeout orders according to proper procedures.

where appropriate) from restaurant and replaces with new bags.

side jobs throughout the restaurant.

needed and requested by the Manager on Duty.

control.

clean and well-groomed, as per Isaac’s standards

requirements established by Isaac’s.

established by Isaac’s.

JOB SPECIFICATIONS : Education :

Some high school. Must be able to speak, read,

write and understand the primary language(s) of the work location. Must be able

to speak and understand the primary languages of the guests who typically visit

the work location. Must be able to perform simple mathematical calculations.

Experience :

No previous foodservice experience is needed,

though it is helpful. Must possess good communication skills and be able to

work with others. Must be sensitive to the needs of customers.

Salary : $3