What are the responsibilities and job description for the Front Desk Receptionist position at Isaacs & Isaacs PSC?

Job Description

Description :

Full-time position for a fast-paced local personal injury law firm. Under the direction and supervision of Management, the Receptionist / 1st Impression Team is responsible for handling all inbound calls and visitors.

Duties & Responsibilities :

Cheerfully greet persons entering the office, determine nature and purpose of visit and contact appropriate personnel for the client.
Provide information about the firm such as the location of offices, telephone numbers, and address and assist with directions.
Maintain a tidy receptionist area free of debris, trash, spills, etc.
Sign for courier and delivery of packages, envelopes, etc.
Will perform any other duties as assigned and needed at the direction of management level personnel.
Perform digital mail sort and tagging
Send out mail based on digital send assignments
Order office supplies or items for vending
Assist in the activities committee

Requirements :

This position is the face of the business for clients and anyone in the office.

Multi-line phone systems : 2 years (Required)

Customer service : 2 years (Required)

Office Supplies Inventory : 2 years (Required)

Mail Sort / Scan : 2 years (Required)

Maintain a high degree and level of professionalism at all times.

Maintain utmost confidentiality

Must have a strong work ethic and be able to work well in a fast paced environment.

Must have great people skills as the position requires a great deal of client contact.

Must be well organized.

Must be able to effectively communicate with all levels of staff and personnel.

Legal experience preferred

Bi-Lingual is a plus (English / Spanish)

Why Work at This Company?

At Isaacs & Isaacs, we obtain rewarding job fulfillment from helping those that need the best legal care. The work we do matters. We truly have an outstanding team that cultivates the best customer care through an environment of family.

Hiring Company Description :

For 30 years, the attorneys of Isaacs & Isaacs have fought for injured victims in the states of Kentucky, Indiana, and Ohio. With over $2 BILLION collected for clients, Darryl Isaacs and the Isaacs team continue to call out big insurance companies, businesses, and individuals looking to make money off from victims injured in car crashes, truck accidents, commercial vehicles accidents, and wrongful death cases. We cannot undo the incident, but we can do everything in our power to make people whole in the eyes of the law by demanding justice and fair compensation.

Compensation : $18.00-$20.00 / HR - Full time position M-F (Hours may fluctuate slightly as a team of three back each other up on vacations.)

Benefits :

Medical Insurance

Dental insurance

Flexible schedule

Flexible spending account

Health savings account

Life insurance

Referral program

Vision insurance

401(k)

401(k) matching

Salary : $18 - $20

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