Demo

Intake Specialist

Isaacs & Isaacs PSC
Louisville, KY Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Description :

For 30 years, the attorneys of Isaacs & Isaacs have fought for injured victims in the states of Kentucky, Indiana, and Ohio. With over $2 BILLION collected for clients, Darryl Isaacs and the Isaacs team continue to call out big insurance companies, businesses, and individuals looking to make money off from victims injured in car crashes, truck accidents, commercial vehicles accidents, and wrongful death cases. We cannot undo the incident, but we can do everything in our power to make people whole in the eyes of the law by demanding justice and fair compensation.

The Opportunity

Our Intake department is the first point of contact for potential clients. The Intake Representative responds to questions from potential candidates, listens to, gathers and documents all relevant information. This role requires the ability to be empathetic and understanding while letting potential clients know how the firm can meet their needs.

As an Intake Specialist in our Call Center, you will have the opportunity to engage and sign clients in the areas of wrongful death, TBI, catastrophic injury, workplace retaliation and harassment, unpaid wages, and wrongful termination.

Key Responsibilities include :

  • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.
  • Work with the firm’s intake management team to determine viability of potential cases.
  • Be a closer, someone who can entice clients and relate to them and encourage them to sign on with our firm.
  • Build relationships with potential clients and vendors.
  • Deliver customized, targeted sales strategies to ensure monthly goals are met.
  • Update the firm’s database in a timely manner with accurate data.
  • Upload and share pertinent documents appropriately.

Requirements :

  • Minimum of two years’ experience in sales, customer service, or call center.
  • Strong organizational, written, and verbal communication skills required, including the ability to be empathetic yet persuasive.
  • Ability to multi-task and type at least 40 wpm while speaking with potential clients.
  • Competitive and motivated to surpass set goals.
  • Ability to work weekends, overtime, holidays, and on-call as necessary.
  • High School Diploma or GED
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Intake Specialist?

    Sign up to receive alerts about other jobs on the Intake Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $123,673 - $176,421
    Income Estimation: 
    $162,804 - $221,695
    Income Estimation: 
    $75,273 - $95,163
    Income Estimation: 
    $87,692 - $109,715
    Income Estimation: 
    $67,293 - $87,606
    Income Estimation: 
    $83,364 - $108,753
    Income Estimation: 
    $248,406 - $333,535
    Income Estimation: 
    $188,155 - $259,120

    Sign up to receive alerts about other jobs with skills like those required for the Intake Specialist.

    Click the checkbox next to the jobs that you are interested in.

    • Business Development Skill

      • Income Estimation: $53,245 - $70,277
      • Income Estimation: $70,278 - $91,902
    • Customer Engagement Skill

      • Income Estimation: $52,727 - $81,285
      • Income Estimation: $48,713 - $72,722
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Isaacs & Isaacs PSC

    Isaacs & Isaacs PSC
    Hired Organization Address Louisville, KY Full Time
    Job Description Job Description Description : For 30 years, the attorneys of Isaacs & Isaacs have fought for injured vic...
    Isaacs & Isaacs PSC
    Hired Organization Address Cincinnati, OH Full Time
    Description: For 30 years, the attorneys of Isaacs & Isaacs have fought for injured victims in the states of Kentucky, I...

    Not the job you're looking for? Here are some other Intake Specialist jobs in the Louisville, KY area that may be a better fit.

    Intake Specialist

    Total Respiratory & Rehab, Elizabethtown, KY

    Intake Specialist

    Isaacs & Isaacs Personal Injury Lawyers, Louisville, KY

    AI Assistant is available now!

    Feel free to start your new journey!