What are the responsibilities and job description for the Store Operations Manager position at Isabel Marant?
About Our Brand
Isabel Marant is a French fashion brand that embodies a new vision of luxury, embracing a relaxed and effortless approach to high-end fashion. We draw inspiration from around the world to create a truly global wardrobe.
We are looking for an experienced Assistant Store Manager to join our East Hampton boutique, a key role in delivering exceptional client experiences, driving business performance, and supporting store operations.
Key Responsibilities:
- Support the Store Manager in all aspects of daily store operations, including sales floor leadership, team management, and boutique presentation.
- Lead by example in delivering an elevated and personalized client experience aligned with Isabel Marant's brand values.
- Assist in driving store performance by coaching and motivating the team to meet and exceed individual and store goals.
- Act as a key partner in developing talent, providing feedback and hands-on training to Sales Associates.
- Oversee operational functions such as stock management, visual merchandising, and opening/closing procedures.
- Serve as the acting manager in the absence of the Store Manager, ensuring smooth execution and accountability.
- Help foster a positive, client-focused store culture that promotes teamwork, trust, and a shared commitment to excellence.
Requirements
- At least 2 years of retail experience, with previous leadership experience (Assistant Manager or Key Holder level) in a luxury, designer, or contemporary retail environment.
- Proven ability to drive sales through team leadership and exceptional client service.
- Strong communication skills with a proactive and collaborative approach to problem solving.
- A genuine passion for fashion, styling, and the Isabel Marant brand ethos.
- Flexible availability, including weekends, holidays, and peak traffic periods.
